Testimonials

The entire staff were excellent from appointment and prep questions, to check-in, nurses, and Dr. Mashiana. Very patient and professional. Highly recommend!

I was very pleased with everybody that was involved with my procedure. Excellent!!

Dr. Kumar was an awesome doctor

Excellent provider. Answered all of my questions. Staff was also very friendly.

Dr. G is always very compassionate and thorough. I love his bedside manner.

My PA-Ms Dunne was awesome!! She addressed all my concerns. I recommend her highly.

Dr. fasullo was very professional, knowledgeable, and pleasant, while in the office, and on telemed. I will stay with him as a very pleased patient.

Dr Patrone was very knowledgeable & thorough, patiently answering my many questions & explaining options.

discussed my upper endoscopy and my issues with swallowing He provided some some dysphagia diet brochure

Ms. Forman is thorough and encouraging. Gastro issues are so difficult to talk about but she somehow makes it easier.

Amazing!

Serena Zhang is terrific! She listened to my concerns and helped me plan a course of action. I found her smart and easy to talk to.

Friendly staff. Efficient team.

Very thorough, knowledgeable, takes her time with you. Includes you in decision making about your care. Highly recommended her.

VERY KNOWLEDGEABLE AND EASY TO TALK TO

Dr. Gallahan was very helpful and made me feel comfortable going into this procedure. It was my first time and he came by to discuss my results right after it was complete. I chose to use Dr. Gallahan for my colonoscopy after seeing the wonderful care he provided my mom, a colon cancer survivor. I am thankful for his care and attention to detail.

Great

Very organized streamline process, Dr. straight to the point on a mission very satisfied

Was not excited to get a colonoscopy but the staff made the experience as good as possible, no long waits and everyone was very kind.

Doctor manettes is professional, personable and shows he cares.

Dr. Kumar is the best. A real gentleman who acts as a detective and is personally invested in your well being. His team, Crystal and Kamryn are everything you could hope for... knowledgeable, kind and reassuring. They are very through. This is the 3rd time I have interacted with Crystal, and it felt like a family member was helping me, so very comforting. I am so thankful that Dr. Kumar and his fabulous team were available to me.

Well i thought it went well he explained what was going to happen for the exam an that it would be scheduled at the hospital

Everyone that I came in contact with was very friendly and nice.

Quick, professional, and with a good bedside manner. Dr. Gallahan and his team did an excellent job making an unpleasant experience much more bearable that one would expect. Well done.

Service was great but I am glad that I don't have to come back for another 10 years

Dr.Krista and other staffs made me feel very comfortable during my visit for colonoscopy exam. Thank you very much.

Dr. Kumar is very meticulous and listens to you, makes you feel very important and explains what he going to do and after my successful procedure explained to my family in depth and makes sure we understand what the procedure entitles and how I tolerated the procedure, followed through with posting quickly and in depth to My Chart and also sent reports to my PCP quickly as he promised. His staff, "CRYSTAL" is outstanding and can answer all my concerns and is always available and "IF" she does not know the answer she will find it and get back to you, (never had a question she did not have the answer to), but that "IF" is a big "IF", she is very knowledgeable, always available and follows through with everything immediately with her tasks and making sure we are totally understanding of all the information provided and always available to assist. Thank you, Crystal. RN Mel who was my nurse and assisted in prepping me for the procedure, I can't describe how important she was to assisting me with preparing for my procedure. She made me feel very comfortable and important. Thank you, Mel! I received excellent care from Dr. Kumar, Crystal, Mel and all of his staff! I highly recommend Dr. Kumar, Crystal and Mel! Thank you all! A++++

Dr. Krista Edelman is an excellent physician. I can't recommend her highly enough. She understands my medical issues and provides excellent advice and referrals.

Between the Office Manager and Brea I wouldn't recommend the Hanover location of this medical facility. They don't follow through and complete their jobs, they treat patients like they are purely a revenue source. They expect the Patients and their Family members to do their work for them. If it was within my power at this time I'd fire Brea and the Office Manager, and make Dr. Drew Simmelink publicly apologize for the conduct of his staff. Maybe the other offices are better than this one, but you've been warned. To be fair I don't have any issue with Dr. Simmelink, unfortunately for him however he is responsible for his nursing staff.

Very professional. Would recommend to to others.

Waiting time was reasonable , and I was satisfied with the team service .

Very thorough and patient. My husband and I were very impressed with his "bedside" manner. He earned an A+ from us.

The staff was friendly and helpful. Dr, Kumar was thorough and engaging. He was professional and asked questions not only about my health concerns but also about my lifestyle. I was given items which I was to use for lab work, that due to weather conditions, I have not yet done. Dr. Kumar asked a number of questions about my issues. Based on his diagnosis, he suggested dietary changes. I have followed his instructions since my visit. My digestive issues have no recurred.

Dr Shannon Townsend was so Professional and understanding.... she explained everything and was just so friendly and helpful .... made me feel so relaxed and comfortable while talking with her......she is just a Amazing Doctor and wonderful person and I thank God for sending her to me and making this experience so comfortable and enjoyable...God Bless Dr Townsend and her family.

She seemed to be concerned with my issues. It was very nice to feel heard. I have been feeling much better while in Ms Robinson care.

Very thorough and helpful

We had a telehealth appointment today (confirmed). He no-showed and I am VERY sick with Crohn's and told the staff that. Unprofessional and disgusting way to treat patients. DO NOT RECOMMEND!

Elizabeth is outstanding!! She is kind, so intelligent and she listens!! She literally “saved” me from microscopic colitis!! She is the best!!

Everyone was super helpful and professional

Very dismissive and claimed I was obese when I am clearly not. Did not offer any solutions or pain management for my symptoms

Dr Sandhu listened closely to my concerns and addressed each professionally and satisfactorily

He was informative, concerned, and professional.

Great doctor and very thorough. My visit didn’t feel rushed! He took his time and listened to my concerns.

Very attentive and knowledgeable

The Dr. Maheshwari and staff were friendly, courteous and professional.

Dr. Richardson listened to my concerns and symptoms. Dr Richardson then discussed the options, he wrote everything down so I could give it my wife who wasn’t there, the process and obviously answered all questions. He has been active on my pt portal as well which is great to have for his updates. I have been more than happy with Dr Richardson.

X

My previous GI had retired so I needed to get established with a new one Dr Gandhi answered all my questions and concerns

Ms. Foreman was knowledgeable, thorough and attentive.

Very well organized, very friendly

Very good people to work with and friendly!

Clear instructions and quick, pain free process.

Great Doctor and friendly staff.

On my 1st visit, though brief, with Ms. Robinson, she put me completely at ease with her presence and manner. She answered my questions. I I left with complete confidence in her. She was was excellent.

Great

Outstanding care and compassion. Will go the extra mile to help

Ms. Forman is very thorough, caring and personable. I appreciate her concern for my care and proactive steps to improve my situation.

THE EXPERIENCE WAS VERY PROFESSIONAL AND THE STAFF WERE WONDERFUL. I WAS AT EASE THE WHOLE TIME.

Awesome Doctor! Highly recommended

Very good visit. Dr. Bassi was concerned and prepared. He provided detailed information about his findings.

Excellent visit with Ms Shannon.

Sarah was very patient, listening to my situation and responding to all of my questions. She was knowledgeable, and wanted me to understand what she was saying. And I felt totally comfortable with her. She was very kind too.

Great visit

Pleasant, responsive to questions. Provided options to consider.

professional, and exceeded my expec

Very thorough very nice

Thorough and listened

I found Dr. Adam and his entire team to be very friendly, kind and comforting during my visit. I especially appreciated Dr. Adam's follow-up voicemail just days later confirming the results of my Surgical Pathology Report. Thank you all for making the procedure a pleasant experience.

Totally enjoyed the appointment. I was given clear and concise information. The staff is exceptionally kind and supportive.

He is a very attentive listener and proactive in addressing the concerns of his patients…we need more practitioners like him!!

Dr. Fasullo is very knowledgeable and personable. He is a good listener and knows a lot about my particular medical conditions answering my questions respectfully and thoroughly.

I called the office 12/15/25 got an appt 12/17. He was on time, listened to me asked questions. Ordered lab work. I was order to be scoped 12/19.Dr Gallahan called Thur evening after hours to talk about my lab work, reminder , this is my first visit with him. He told me to head to the ER. He knew exactly what was going on and told me to take a over bag. I was admitted. I thank God I saw Dr. Gallahan when I did. I highly recommend him. He is very caring and an excellent physician.

10/10

Great doctor! Nurses were really helpful and kind.

Excellent consultation—

I have found Dr Adam is responsive and accessible. I have not found that to be with many other specialists. Excellent "bedside" manner; can communicate effectively.

Pleasant and thourough.

Dr. Manetas is so thorough in dealing with GI issues and getting me the care and medication I need for quality of life. He engages at appointments like you are his only patient.

Excellent doctor.

Dr. Flynn and staff have been great at accommodating my schedule, and providing great service.

I really like her and he her concerns

Dr Gandhi was personable and explained the procedure before I was put under anesthesia.

I liked her very much. She seemed concerned about what was best for me.

I was little sad, he didn't remember me. His nurse and assistant were both incredible at their jobs and very kind.

Dr Kumar was good and helpful and spent the appropriate amount time with me.

Efficient and caring pre and post procedure. Glad I’m not actually able to give you any information regarding the procedure itself but looks to have gone well.

Very accommodating, on questions and answers!

I had an excellent experience with Dr. Adam’s and his staff.

Everyone was very nice and patient. Rachel is the best.

Personable and professional. Thank you

DOCTOR VERY HELPFUL ANSWERING MU QUESTIONS.

Dr. Jindal was very patient and caring. He took time to listen to all of my conerns and he addressed them.

very thorough initial visit

I love Dr Richardson! He is a good listener. He shares his knowledge and care to each patient . He has answered all my questions And has worked so hard to get my body into a more acceptable condition. He has gone the extra mile in getting me into a medicine program I can afford. Dr Richardson truly cares and is an excellent doctor.

Elizabeth Dunne is so kind and patient and helpful. I appreciate it.

dr. flynn is very freindly and always easy to talk to.

Dr Sandhu listened to me and addressed my problems with an aggressive plan of getting more information through testing and trying different medication. It is comforting to know that there may be some relief in sight! I am a new patient and I feel very fortunate to have Dr. Sandhu on my care team!

Very good

He was friendly, courteous, and calm. He fully briefed my partner on next steps

Dr Gallahan took time to talk to me, listen to me, understand my situation, and offer guidance. I was very pleased.

Dr. Adam performed a colonoscopy on my husband and on the day of the procedure noted he should come back in 3 years. Later that week, my husband was contacted and told that he should return in a year, which was concerning. A year later, the procedure was repeated- with the same insurance, with good outcomes. But - because his records did not have the that the doctor requested, he return in one year vs. what he was originally told (3 years) our insurance denied the procedure and we had to pay out of pocket. Once the bill arrived, I contacted the office and was told that insurance had not approved and we would owe. I researched through our insurance trying to have this resolved. The bill went to collections- and as I pushed for assistance from the office I was told by the person on the phone we should have checked with our insurance before agreeing to the procedure. I found this very insulting. We felt that when a doctor tells you to come in for a follow up sooner than expected, it would be approved. We will not be returning to this practice.

I just returned from my endoscopy today and wanted to share how great the experience was. Everyone was very professional, did an amazing job narrating their care throughout the time I was there, and were pleasant to work with. Special shoutout to Brenda, LPN who listened to me when I shared that I sometimes get "woozy" when I get an IV set up. She took the time to get cool cloths, checked on me regularly and explained what she was doing throughout so there were no surprises. Excellent care team, thank you!

I feel it when good because she listen to what I was saying and how I was feeling and she is trying to find answers

Everyone was so friendly and helpful. I was made to feel comfortable, and everything went quickly and smoothy.

I feel very fortunate to be a patient of Ms Foreman. She's very through and knowledgeable, which I really appreciate. I feel like she explains what is going on and how we will approach it as a team! Thank you so much!

Dr. Richardson is the best. Thank you!

Dr. Richardson worked very hard to understand my health situation and talked clearly with me about our options. He seemed to care, and he seemed willing to continue to work towards finding the information he needs to guide me.

Dr. Adams and his team were very professional and walked me through the process of my procedure. I was very satisfied with the the whole experience.

Elizabeth was patient and concern about my well being,asked me question about my health and listen to what I had to say .was not rushing me and concern about my medication.

He make me feel comfortable talking to him and explain things to me

Dr. Adam is a very kind and caring doctor, who cares about his patients. I'd recommend him to anyone, AWESOME!!!

Good office and friendly team.

Dr. Richardson and the entire RVA Gastro staff welcomed me to my first visit to the Wilkes Ridge Drive location in Henrico County, Virginia. Dr. Richardson listened to my questions and concerns about anticipated medical procedures and pre-op and post-op logistics. I am confident that we can move forward with all medical procedures.

Wonderful from the front desk staff to the Clinical team! One of the few medical procedures that is actually fun...

Quick in and out endoscopy procedure with Dr.Hoque. My second procedure in this office, very professional staff, clean and comfortable facility.

friendly professional service

Dr. Shah is one of the best doctors I have.

very personable

He is simply great and listening the patient very well

Very professional staff from the minute I walked through the door to the completion of my procedure.

Smooth check in. Lots of communication by all of the staff. I felt comfortable the whole time

Me trataron muy bien solo espero la cita para la endoscopía

Excellent!

Very satisfied everything went well. Thank you

Went very smoothly. Doctor Lyons was very professional. Everyone involved was very nice.

Very nice, informative with a good feeling of the Doctor 0¿0

Dr. Fasullo was not only a great listener, clearly explained everything going on, and what the next steps were, but he was also quite prompt. Definitely a way better experience than the last time I came to Richmond Gastro.

Nice first experience. Listened and answered all my questions. Appreciate his proactive approach.

Dr. Sandhu has been my gastro doc for many years now. I feel very comfortable with his knowledge and his ability to do procedures on me as a practitioner. He's a true professional!!!

Very good communication and explanations given. We appreciated Dr. Edelman's genuine interest and thoroughness in answering our questions. She provided a thoughtful and economical treatment plan.

Very fast and friendly. Doctor was very helpful and answered all of my questions.

He is a good Dr

The entire staff was very professional and courteous. It started from check in, the nurse that updated my meds and took my vitals to the doctor and the who scheduled the procedure

Dr. Flynn was extremely approachable and kind.

Ms. Devaney was very direct, thoughtful and efficient, I have been following the advice she gave me and so far, its worked well. i will be setting up an review appointment in the next few months, She is a real asset to the office.

Everyone was very nice from the time I walked in the door until my procedure was done.

Quick discussion of how I feel and any symptoms. Ms. Devaney came into the examination room about 15 minutes after my appointment time. We talked about scheduling for test. She is clear and concise and very willing to answer questions.

She took the time to answer my questions and discuss options for treatment.

Dr. Edelman was amazing! I was very nervous for my procedure. She was calm, sweet and very knowledgeable. She made me feel so much better. She explained everything very well. I will definitely refer all of my friends to her in the future!

As always, Dr Flynn is a wonderful gastroenterologist. He is caring and takes time to answer and explain any questions or concerns you may have. He does not rush you through the appointment. He calls you personally to explain tests results. With other DRs I usually have to call and call to get information. He is truly 5 plus stars.

Excellent Doctor. My wife and I both see Dr. Adam. When Dr. Robertson left I started with Dr. Adam. He is caring and understanding. Very knowledgeable and cares about his patients. I highly recommend.

Great bedside manner. All staff was very professional and efficient.

Was very informative . Explained everything in was I would understand.

Friendly, personal and professional

Doctor Edelman was great! She has a wonderful way of connecting with you when you are most highly anxious!! she’s patient and informative and caring… and clinically top-notch!

Yes, I am very pleased with the professionalism of Dr Flynn and the entire staff.

He was very attentive and listened to what I had to say and answered my questions

Great Dr. Responsive, expert, painless. I’m lucky to have found him.

Excellent service

Very helpful in giving suggestions and opinions to help resolve issues to help with upcoming procedure. She listens and gave good advice that I will follow.

She did a wonderful job with me. Courteous and ask lots of questions and was concerned. She was a few minutes late for the appointment.

Dr. Lyons took the time to explain the process to ensure I was comfortable with the procedure.

Great doctor. Very professional and knowledgeable. Great bedside manners.

As always engaged, listens, responds to questions and concerns. The best ~

Very nice and professional. Haven’t had any problems after procedure .

Dr. Flynn is very professional and personable. Would highly recommend to others.

Thought he was a very good doctor.

Dr. Shah was very personable and very helpful. He did not dismiss any concerns , and wants to get an end result that will be helpful to my health. Definitely a 5 out of 5 would recommend!

Dr Christine Robinson is a great doctor and I cannot recommend her enough!

Ms. Sawyer treats me with dignity and respect and she listens to my health issues she is very cordial. That is what appropriate about her.

Ms. Dunne was thorough, knowledgeable, and efficient in my appointment. She has a pleasant demeanor and answered my questions to my complete satisfaction.

The procedure went well and quickly. Would recommend Dr. Shah and his team!

Dr Gaandhi, became my gasroligist after some issues that put me in the hospital. He is kind, listen to all your questions and answer them so you can understand. He is friendly, smart and will do what's best for his patients. Not often I would rate a doctor that I have never seen until 2024. I give him a 10 on all standards

She was awesome! She was very knowledgeable, answered all my questions, never felt hurried, patient.

Took time to explain the questions I had.

Dr. Hoque listened to update my symptoms and provided an update for my treatment. He also discussed my upcoming colonoscopy. Very pleased with the visit.

I had booked my follow-up recheck over 6 months ago, and 3 business days prior to the procedure appointment, I was informed I have a $750 deposit due to my commercial insurance being a high deductable. This is absolutely unsatisfactory. Why didn't they tell me 6 months ago so I could budget for this need? Instead I had to cancel my recheck with you (added health risk) in order to reschedule with another provider in a few months when I can save any money needed for a like type deposit. This absolute lack of information is horrible and a health risk. I asked to talk to a manager a few times or the site administrator and no reply, no phone call, no texts. My focus in getting another practice provider scheduled and warning and posting to as many locations and sites as possible to warn others from the fact that this practice has Zero patient communication and is focused on insurance billing and deposits more then communication with the patient, addressing health issues and proactive care. They did reach out a couple time to me to collect the deposit over a couple days time thought.........intersting that they can reach out over and over for that. Very Dissatisfied.

Very Professional! Great Bedside manner! Great Doctor!

Great Doctor

Dr. Shah was the first doctor that thoroughly reviewed my records going back 6 years to identify a condition that had been missed by many others.

All good

Extremely thorough doctor. Really listened to my concerns and ordered appropriate testing that I needed. Relieved to finally find a gastroenterologist in the Richmond Virginia area that is kind and compassionate.

I call Dr. Kumar's assistant, Ms GET IT DONE! She's always on point and there for what you need! Always communicating with the doc for you and responding back in record time! That's why I only like to deal with her if I need anything from my doctor! Thank you Crystal for being so awesome and getting g it done for the patients! My doctor and assistant ROCKS!

I love THIS office!!! The ladies at the desk are so welcoming and helpful and attentive to your needs! Always so sweet and nice! I love Dr. Kumar. He's not a man of many words, but I love how he's straight forward, but understands you at the same time. Patient and listens to you about your body to see what works best for you!!!!

The entire staff was fantastic and made the procedure go smoothly.

Dr. Richardson was so very kind and understanding of any concerns I had about my problem. He explained everything thoroughly and took his time; I never felt rushed. He also gave me time to ask questions and to provide me answers. I highly recommend him. His staff was also courteous, friendly and helpful.

Great place and Dr Galahan is great

My experience with Ms. Sarah Sherman was great, i was really impressed.

Ms. Foreman is a welcoming, calm presence for every appointment. She explains medical issues in understanding terms so together we can come up with a plan of action. I feel she listens to my concerns and wants to get a complete picture of my health so she can provide the best possible care. I would not hesitate to recommend her to others.

Very professional and friendly!

We love Ms Sherman! Always professional and easy to talk with. Listens to all your concerns and helps in any way she can!

Very nice doctor, this was my first apt.

Great Doctor!

From the intake call to wheeling out of the facility, this group was efficient and I felt very well taken care for. Made this whole process easy and stress-free.

She was very nice and pleasant and did a good job of explaining what needed to be done

Great demeanor, expertise, explanation, and plan.

On time, listens without rushing, offers solutions, this team sets the bar for others

It was a quick procedure and the staff was professional.

He is very attentive and kind

Dr. Sharma, did excellent job in performing my colonoscopy, and referred me to an excellent surgeon.

Patient, professional and personable.

Good communication with treatment plan in my best interest.

Answers quick, helped and gave solutions to my issues.

Great Experience

Very timely process. I loved the nurses and Dr. Shah is the best!!!

He is one of the best doctors out there. He will make sure he gets to the problem, He takes his time to listen to you and get the care you need right away. He was a true Blessing from God who Help me to get well and be able to live a normal life again.

Very pleasant!

Excellent physician. Communicates well with the patients. Explained everything about the procedure beforehand and then communicated the results clearly afterward. The support staff is also very good. Friendly and good communication.

Dr. Richardson is a very knowledgeable and skilled doctor. He always explains and makes sure that you understand his diagnosis. He always gives you his full attention and never makes you feel rushed during your appointment. I would highly recommend him to anyone.

Dr. Sandhu is the best. Been going to him for my procedures for years. Never had an issue.

Very professional. I felt confident in the care I received.

Good

Dr. Basi was kind, attentive, and he addressed all my questions. In addition, the clinic was very organized and there was minimal waite time during processing. I had a smooth and pleasant experience overall!

Dr. Sandhu is both knowledgeable and thorough. I trust him implicitly. He takes time with his patients to ensure that you understand his recommendations or a diagnosis. He’s also a genuinely kind person so it’s a pleasure to work with him. I highly recommend him.

Listened to concerns and was caring. Office staff very helpful.

Dr. Kumar is a supreme profesional. I feel extremely confidant under his care.

Great doctor. Caring and considerate

Been seeing this young man for some years now, him the staff are as good as it gets.

I do like Dr. Basi . I give him 5 stars. I give the up front staff only 1 star.

Listened to my issues!!!

Great person and bedside manner

Prompt, attentive, caring

My first visit with him. I was very pleased with him. I feel very comfortable with his decisions.

Awesome

Ms Sherman is professional, kind, and thorough. She checks for understanding and includes patients in decision making about their own care. Ms Sherman and her team are responsive to inquiries on their own care portal and messages.

She seemed very thorough. Asked many questions and made lots of notes. She was very attentive during the visit. She makes me feel important and that she cares.

During my time of consultation with Doctor Adam, I thought he was a good listener to my concerns and was satisfied with his responses. I eagerly await the results of tests he ordered.

Dr Flynn is an excellent doctor who listens.

Excellent service. No problems. Everyone was super nice helpful and kind

I, have been under Dr. Robert Flynn’s excellent care since 2022. I perpetually highly recommend him. If you are in need of a laudably devoted physician, seek him out. During my latest visit, on 8/11/25, I was again reminded of how blessed one is to find a doctor of his caliber. He has been gifted with extreme knowledge in his field and a gentle, nonabrasive bedside manner which is hard to find. He is truly one of the best in his field. The office personnel, too, is always diligent and helpful. Go see him; you will not regret it.

Christina and Marsha, office assistants to Dr. Flynn, have been thorough in explaining all my procedure preparations. They have been patient and friendly.

Recently had my follow up appointment with Dr. Flynn after ultrasound and surgical procedure. He was friendly and thorough in explaining my condition and results of the tests and procedures. I would recommend Dr. Flynn to others for problematic gastro. conditions. He is attentive and accomplished in his field and I look forward to having him monitor and treat me in the future.

Doctor Shah cares about his patients and explained everything to me and my husband. He took time to make sure I understood what I needed to do to get healthy. He encourages you on when you’re doing the work to achieve good health. I am grateful to God that he is my Doctor.

Ms. Devaney was extremely patient and attentive. I was impressed with her ability to pose questions so she could understand my concerns and situation.

At my first visit with Dr. Edelman I was very nervous but she was very understanding. We discussed my concerns and issues and scheduled various appointments and lab work. I am glad to have at last made my first appointment with her.

Dr Manetas and the staff is great although I had my third bad experience of not having a clean prep. Very frustrating for me so I will not try again. The doctor is asking me to try a pill for 30 days. : {

I cannot say enough nice things about the staff at this office!! I want to shout out to Richard, Michelle, Katherine, Angela, Brooke and Mel and of course Dr. Simmelink. I had an appointment in the morning and my prep had not done the trick :( They adjusted their schedule which I know isn't easy and got me back in later the SAME day after more prep. They were ALL so accommodating and kind. Thank you for making an unpleasant procedure so much nicer. You all deserve a raise!!

Excellent facility and Serena Zang was very professional, caring, and informative about the tests I needed to have in order to determine the problem. Her feedback via e-mail was prompt with the results of my tests. I highly recommend Serena Zang for anyone who is having gastroenteroly problems.

Great experience and will use again.

I want to thank Dr Flynn to do everything is possible to find out what's wrong with me, to transform my fears in hope for healing, thanks for the entire team to make my procedure easy as possibly be. I cannot say enough to recommend that group, just thank you for your care and God bless you all.

I want to say thank you for Dr Kumar to do everything possibly be to find out what's wrong with me, I sincerely appreciate that. The whole team is fantastic, he's nurse Mrs Crystal it's just wonderful, we are very lucky to have her on board, she is Absolutely more than you can expected, very professional but a lovely caring personality we can't find no more in those days , I sincerely recommend. Thank you all for everything. Dominique Bertrand

Dr. Fasullo and his staff accommodated my desire to remain conscious during my colonoscopy and performed the procedure efficiently.

My appointment with Dr. Kumar was a wonderful experience. He was very knowledgeable and pleasant.

Staff and doctors where very helpful making sure I was comfortable

Very kind and informative. He listened to my concerns which was appreciative

Dr. Flynn always takes his time with his patients. He calls his patients with test results. He has two assistants who handle his office, Christine and Marsha, who are awesome.

Very personable, and seems to actually care and want to get to the bottom of your concerns!

Well taken care of

Always had a good experience when go there

Great Doctor, Very Satisfied

As before DR. Adam is very responsive to patients' situations, complaints, hospital visits, etc. As soon as I informed his team about my ER visit he gave me an appointment the NEXT day though I understand that it was not easy with his busy schedule. He examined me and gave very valuable advice how to proceed with my treatment/diet. I am very impressed with his knowledge of my condition and his bedside manner too.

The long waiting period was enough to bother my aching knees but at least I got to play my game on my phone for awhile

Dr. Edelman always gives her time and insights. She listens, provides explanations and advice.

Dr. Flynn is very patient and took time to answer my questions!

I really felt like she was listening. She asked me questions to get an understanding of what I was trying to say. Loved my experience with her.

I had my first colonoscopy and Dr. Manetas was amazing! We went over a few things and he was so kind, and made me feel very comfortable. He gave me a chance to ask questions. He really deserves more than five stars!

Dr. Jindal explained every thing well and I had a great experience.

Excellent service

It went smooth

It was easy to make an appointment with Dr. Fasullo. He was on time for the visit, listened to my issues, and recommended a good course of treatment. I used the Patient Portal to request a refill and it was done the same morning.

Attention to detail in describing my issues. Willing to further refer me to another Dr for consultation

Dr. Flynn is a great doctor with good listening skills and understanding of my health. I truly appreciate his opinion and guidance over my health issues. Thank you!!!

Dr Kumar took all the time, necessary to answer my questions and guided my recovery. Excellent and calm Doctor

Dr. Fasullo was kind and apologetic for being late for my appointment. He explained how the procedure went and explained my next steps. I was happy he was in charge of my procedure.

Very detailed in the consultation and very informative. She was very Professional and yet very down to earth in her explantations to my questions.

I was very pleased with Dr. Hoque. He was thorough and did a great job communicating the results, the plan moving forward and the preventative steps I can take.

Dr. Adam is very kind and great about letting patients know what to expect before the procedure and then explaining results and aftercare. He has a calm and kind demeanor. I highly recommend him.

Shannon is a great physician. She always greets you with a smile and has a positive listening ear. She looks for ways to find the best solution for the patient. Her positive disposition can put your mind at ease for the best possible outcomes. I recommend Shannon for any gastrointestinal issues.

He is very informative and he makes you relax. He always is cheerful and wants to help.

We needed to ask him another question during our visit but he took off and we neveer saw him again. Looked like he was extremely busy and not much time for us.

This was my first colonoscopy and everything went great. Thank you!

confident

Through, informative, interactive and great attention to detail. Direct.

The doctor introduced himself and was very hospitable. He explained to me what procedures he would be performing and asked if I had any questions.

Everything was explained before procedure started, asked if I ha any questions. Which say my opinion matters. Thank you.

Dr. Sandhu was outstanding to include his staff. My wife had a difficult surgery and is so much better as a result of his work. Thank you!

AWESOME and thorough! Dr Edelman thoughtfully listened to and validated concerns, as well as patiently answered questions with incredible knowledge and insight! She cares about her patient’s well-being and I finally feel as though I have a provider who will enable me to achieve optimal GI health!!

Love his bed side mannerism

Dr. Gallahan and his support were absolutely amazing! The process check in process was quick and efficient, very little wait time and each person I interacted with was very professional and knowledgeable. Thank you for such an outstanding experience.

Dr. Manetas and his staff show great professionalism and expertise regarding my condition and the care that I'd receive for my upcoming procedures. I also appreciate the flexibility with being able to book an appointment days in advance.

Elizabeth Dunne was excellent in describing the results of my EGD. My symptoms have abated since I started taking prilosec.

Great experience all around. Easy to schedule appointments and procedures that worked with my schedule. All staff members, including Dr. Manetas, are wonderful. Thank you for the amazing care!

Dr. Sandhu was personable and professional, and he thoroughly explained the procedure.

Dr Gallahan has worked with me since he joined RGA. He is very empathetic, caring, knowledgeable and thorough. I highly recommend him for your needs.

Great team very informative.

smart, insightful, asks appropriate questions, more concerned for patient (than just selling more services), fun, funny

Didn't have to wait long. Very good people working there

I walked in with so much fear and uncertainty. I left feeling the opposite. I believe him when he says that he will get to the bottom of this. And I know that he's going to whatever it takes to help me.

Dr Lyons is very knowledgeable and up to date. He cares about you. He sees you as often as you need to be seen, even for chronic health problems. He saved my life when I had life threatening colitis. I highly recommend him.

Dr Edelman was most thorough and helpful with suggestions for me to stay healthy.

Staff friendly and knowledgeable. treat you with respect

Great. Loved the care I was given. Anesthesiologist was top-notch and up to date on some of my favorite shows. Dr. Flynn is really one of the best. Nurse was very nice, but need to hit the vein the first time. Have some good size bruising from both sites they tried. They were very nice though.

Excellent staff. Communication is above standards.. marsha and christine are so professional and so nice to deal with.. mr. Flynn is a true professional. He answers all our questions and explains things to where i can understand. Great to work with

Very manurable and appears to be concerned with my issues

Dr Richardson was prepared and listened intently. He explained my previous test results in detail and what they implied. He came up with a good plan of tests and care going forward. After the initial visit he has been very responsive. All of these things are in stark contrast to my experience with my previous doctor at Richmond Gastro in the fall of 2024.

Ms. Robinson was fantastic! As a male patient seeing a female provider, it can sometimes be a little awkward discussing sensitive topics and going through exams. That wasn’t the case at all with Ms. Robinson – I felt completely comfortable and listened to. She really took her time explaining everything, both verbally and with helpful visuals. The screen in the exam room is a great addition – a really good investment! The whole team was professional and efficient, too. I especially appreciated someone coming into the exam room to schedule my follow-up appointment. It’s a small thing, but it made me feel more comfortable and like my privacy was respected, instead of having to discuss things quietly at the front desk. Overall, I definitely recommend Ms. Robinson and her team!

Dr.Sharma is very nice and soft spoken He listens to your concerns ..I feel that he cares about his patients and their well-being

Ms. Townsend was easy to talk to about a personal problem. Friendly, informative & thorough.

I was experiencing difficulties that may have been related to a condition I have. I called the office on a Thursday and spoke with Crystal who communicated my concerns with Dr. Kumar. I was able to go in the following day and am very grateful. The staff at this office is amazing, helpful, kind and knowledgeable. As busy as Dr Kumar is and was that day he took the time to talk with me, alleviate my fears and come up with a course of action.

Such a down to earth doctor that makes it feel natural talking about sensitive subjects

Extremely pleased with Dr, Richardson and his staff! Good follow up and feedback after a procedure is completed. Would highly recommend Dr. Richardson.

Casey Forman is an amazing provider. She takes the time to understand her patients and really take a holistic approach to care. I only wish she was a PCP because I would come to her for EVERYTHING if that were an option! Highly recommend.

Casey was amazing. Personable and informative. She listened and offered common sense advice.

It was my first appointment with Dr. Flynn. My wife has seen him and everything she told me was true. He is very informative with procedures and the nurses are great. Thank you for a good experience from scheduling, the appointment and instructions.

Dr.Flynn is a great doctor. Hr listens and seems to be concerned about his patients. The best thing about him he will call you at a reasonable amount of time to answer any concerns you have without having you come to hos office. Caring doctor..

Dr Shah is excellent Doctor

Dr. Flynn always listens to any concerns I have and has a great response time if I call. An amazing doctor, I refer him to family and friends all the time!

Dr.Jinal answered all my questions. Helped a lot

Dr. Gandhi paid close attention to what I was saying and I felt heard.

P.A. Townsend was very attentive, addressing all of my concerns. Although my issue is not yet solved, I believe she will continue helping me until the issue is resolved.

First time there and made me feel comfortable.

Very knowledgeable

Timely and efficient. Good bedside manner!

Dr Gallahan and staff were very helpful, courteous, and they provided excellent care. Dr Gallahan was very helpful in working with me on treatment plan. He answered questions regarding my concerns and offered suggestions in treating my acid reflux. I am very excited to work with him.

Dr Flynn is compassionate and thorough. He listens to all of my concerns and follows up with lab reports in a timely manner.

Great

Very quick and easy registration! Very nice staff! The nurses were excellent, friendly, caring and let me know exactly what to expect. The anesthesiologist and the anesthesiologist assistant were wonderful .Carefully going over my history, meds etc. Dr. Gallahan was great and very compassionate! All this made for an easy procedure!

The day of the procedure was quick and no problem. The nurses and assistants were very nice. The office gave me a quick call back with some results and took time to answer a question or two.

Great doctor and staff, everyone was very caring and professional, from check-in staff to nurses and techs. Highly recommend.

Dr Adam and staff was very helpful and provided me with excellent care

Caring Doctor, explained what need to be done

Compassionate, caring & artfully efficient

Very good Doctor

Dr Flynn always has time for you and care about your health and listen to you. Kindness is one of his best quality

Great first meeting with Dr. Gallahan. He's seemed to be a straight shooter with honest answers to my questions, and He could answer the questions in understandable layman terms

Very caring listening understood my situation no complaints so far

He pays attention to what i have to say.

Great Doctor very thoughtful and down to earth you feel like he has been a friend for a very long time .

Ms. Robinson took the time to listen to my concerns and was very pleasant.

Satisfied with decisions

Great bedside manners, listens to your concerns

Fast and efficient.

excellent doctor

My wife was assured her appointment was in Mechanicsville. When she arrived, she was told it was actually at Wilkes Ridge Drive. The Mechanicsville location called the Wilkes Ridge Drive location directly and told my wife to come there and they would get her in. When she arrived 13 mins later than her scheduled appointment she was told that they would not see her. And scheduled her for another 2 months out. She has been in pain for 6 months and this is how she was treated. They schedule to see the most people in the least amount of time. Even after their own mistake they made no effort to help her. What about a doctors oath to help people. Very sad.

verry good

Very professional and personable! Thanks!

He provided good follow up on issues that he didn't have answers for

Dr. Edelman and her team are fantastic.

I received an awesome, warmth attention from your team, Dr. Hough. That was commendable. Within 25 minutes that I came in for my colon scan, i was out. Thank you all.

Dr. Edelman is a fantastic doctor and person. I left feeling so fortunate that she patiently answered all of my questions. She provided logical and relatable information that helped me understand my condition and the path forward. I never felt rushed or that she wasn't really listening to me.

He was thorough, pleasant and addressed all my issues

Dr. Richardson and his team took great care of me and it was a very fast procedure. Prior to my procedure, Dr. Richardson ensures that my issues are being addressed and also helps me understand any questions I have pertaining to my GI issues.

The doctor was knowledgeable in the issues that I expressed.

It was my first experience with a PA and Elizabeth was very professional and put me an ease immediately. Listened to my concerns and gave me suggestions for treatment which so far seems to be working.

Very professional and listened to my concerns

I like how he listened to my issues

Attentive staff, answered all my questions, spoke with nurses and doctor, very complete results submitted to my patient portal and printed for me. (Lower volume on the music in the waiting room would have made the visit perfect!)

Excellent and friendly care for your comfort and took time to listen to you. Thanks Dr. Kumar & staff

Good experience, friendly staff

Dr.Shah is one of my best doctors, he explains everything to me in a way that I can understand. He has taken care of me and my family. He is a great doctor. I love the respect, knowledge, patience, kindness and on time with his patients.

I was very pleased with my visit as I was able to get several questions answered regarding my high liver bloodwork. Was good to hear further tests will probably turn out nothing serious.

This was my first time interacting with Elizabeth Dunne. I previously saw Dr. Lee who has since retired. PA-C Dunne was personable, it was apparent she knew about my previous gastro issues, so she had read my file which made me feel good. The appointment was good, she asked the right questions and was informative. We have a plan of attack going forward and I appreciated her time. I look forward to working with her in the future for my gastro needs.

The purpose of my visit to Richmond Gastroenterology was to discuss a test/procedure that was scheduled for later in the month. In discussing my current status with Dr. Jindal, it was agreed that the procedure was no longer necessary. Dr. Jendal was very thorough and took the time to answer all of my questions. All in all, my visit to Richmond Gastroenterology was excellent. I would recommend this practice to anyone seeking Gastrointestinal Care.

Got in very quickly and was put at ease immediately. Shannon was very personable and professional. I would recommend her to others.

Excellent visit , medical staff that listen to Patient.

For having a colonoscopy, and going through that grueling process. The outcome was good, tiring and quick once in the office.

Everyone that cared for me was wonderful! It was a pleasant experience from the time I entered the door until I exited. I was in excellent hands with my doctor and nurses. I could not have asked for better care!!

Concerned, friendly, and was informed about my previous condition. Very professional, he put me at ease about my treatment plan.

Very thorough, informative and listened closely to my symptoms.

Excellent diagnosis and very good explanation of my condition. Never a feeling of being rushed.

Dr. Edelman is professional, wonderful and very knowledgeable! So lucky to have her as my doctor and in the healthcare field!!

Overall a very good experience! The staff and PA were very kind! I will be back again and refer my family and friends!

Very professional and he answered all my questions.

Quick and professional

Ms Dunne was professional if not very personable. She answered my questions, but didn't seem very interested in the details of my backstory.

Dr. Shah sat down and spoke with me abrout my issues and we went over my test resulrs and discussed some solutions with me. I was very pleased with this visit.

Excellent in every way

Everyone was very friendly and competent in their work. Made the whole process easy.

I highly recommend Richmond Gastro and especially Dr. Kumar. I have been a patient there for many many years. He asks good questions and actually LISTENS to your response! I developed a choking on food issue which was scaring my kids. Dr. Kumar stretched by esophagus and I have had no issues since. Thank you Kr. Kumar!

Everyone was super kind and put my mind at ease leading up to my procedure.

VERY GOOD EXPERIENCE, I AM BLESSED TO HAVE HIM FOR MY DOCTOR .

Dr Hoque, was very rude to me. He did not listen to me!!! I do not recommend him at all!!! His staff, Miss Alicia and Miss Danielle Were great people, And helped me very much Thank you

She was a good listener and helpful

Shannon makes it so easy to discuss my medical issues. I recommend her highly.

Very pleased he had my complete records and he as very understanding

Dr. Edelman was very professional and she and her staff did an outstanding job performing my colonoscopy. I definitely recommend Dr. Krista Edelman!!

She listen when you tell her what’s wrong with you and she has a lot of patience and understanding.

he was first class

Thorough attention to detail; takes time to listen to patient’s concerns and needs; explains medical procedures; open and friendly demeanor.

First impression, he was respectful, listened to my concerns, made sure I understood his thoughts and explained how we should move forward. A good, first, experience.

Very pleasant experience. I was not kept waiting very long. Dr. Lions was thorough, while we discussed my current health issues. I have been a patient of Dr. Lions since 2015 and have very pleased with him.

Great experience

During my appointment, Abigail Bright, PA-C talked to me, answered my questions, let me talk and took the time to discuss other doctor appointments while checking my medical history. I felt totally confident that I was where I needed to be to resolve a medical issue.

Described the information clearly and answered my questions.

took his time and explained everything were well

Couldn’t ask for a better experience, very knowledgeable very caring and accommodating answered all questions. Dr. Simmerlink is A wonderful person to deal with

Dr. Kumar took to the time to meet with me before my procedure. He made me feel at ease about everything.

Professional specialist who listens to concerns

DR ADAM IS A DOCTOR WHO MAKES YOU COMFORTABKE. HE IS

Dr. Sharma has a very sensitive bed side manner and made sure I was comfortable and informed about the procedure. One of the best Doctors I have ever met!

Very friendly and professional

I had to switch Doctors because mine retired. I really like Dr. Basi

West Creek was a well-organized and attractive facility. I wish the person who took my personal history was warmer and more engaging. The nurses and anesthesiologist were warm and supportive and so was Dr. Basi. I appreciated the phone call he gave my wife and I wished he had checked in with me after my procedure to let me hear it in his own words how everything went.

Courteous and professional service from all staff members upon entering the facility.

Very satisfied with my appointment as always.

Very attentive

Doctors are great. I find that when needing a return phone call it takes a long time to receive Scheduling tests seems to take forever. I believe that if I get a appt. at reasonable time my issue would have been under control. Communication is key to great patient and doctor relationships.

I was nervous about th4 endoscopy but Dr. Hoque and his team put mr at ease.

The the staf is always in friendly, very helpful and patient when I have questions or need help.

Upon arriving early, I could not hear or understand the receptionist. I had to have her repeat herself several times. I was called back by a lovely woman named Delores and she updated my meds. I waited almost an hour for Dr. Shah to enter. He didn't take too much time with me, but he didn't tell me where I was getting my colonoscopy. He left and said a nurse will come get me and set up the x-ray and colonoscopy. I waited another 15 minutes and a nurse or receptionist came in and told me to follow her out front. She gave me a date for the colonoscopy and said I needed to get an x-ray. She pointed outside and said that it could be there across the street or I could Google imaging centers and get it wherever. She mumbled and spoke so fast that I had a hard time understanding her. We left and as I was reading the papers she gave me I realized there was no order for the x-ray. I tried to call when I came home but had to leave a message. I called again after several hours and left another message. Finally she called me back and said the diagnosis paper was my x-ray order, like she told me. I said that I didn't understand her. I asked her if I was to get the x-ray at Regional Memorial and she said, "yes, like I said." I asked her where I was to go and what building and she told me. I thanked her and said goodbye. She was not a very helpful person. If this is the type of people you hire to work with the public, I don't ever want to return. Delores was a good nurse though. I hope my colonoscopy goes well.

This was my first colonoscopy. Dr. Gallahan and the entire staff made me feel at ease. Awesome practice!

She was very good.She is trying to help me.

Great patient experience with excellent bedside manner

excellent service. Thank you!

Me. Robinson was very professional and kind. I felt confident that my concerns would be addressed.

Great

I have been a patient of Doctor Manetas for many years, and I hope he continues to be my Gastroenterologist for many years in the future. He has always been professional, competent and caring, demonstrated both in his office and in the surgery suite. Very strongly recommend Dr. Manetas to anyone needing one of the finest Gastroenterologist in the area.

I had a screening colonoscopy with Dr. Krista Edelman last week. I was very nervous, as you would expect. However, My visit from start to finish was phenomenal! The front desk ladies were very nice and welcoming. My nurse, Melanie, was awesome and helped to feel more comfortable about the whole procedure. Dr. Edelman was also outstanding- very friendly and made me feel at ease. Thanks to the whole staff and Dr. Edelman!!

Very pleased with my visit. Would highly recommend Dr. Lyons. Listens attentively and explains things thoroughly.

Elizabeth was wonderful. She listened to my concerns and took the time to review and explain the best treatment option for me. Also want to thank Ms. Carter for her kind manner and professionalism.

Dr. Sandhu and his staff were wonderful as ever. I am very grateful to all of you. Thanks

Very pleased with care received

My visit was a testament to what exemplary healthcare should look like. The combination of professional staff, a comfortable environment, and thorough medical care made for a truly positive experience.

No questions left unanswered. A+++ for the Doc and his staff!

Everything was good

Informaive

The staff was very welcoming from beginning to end….. Once I walked the the door to procedure room, everyone spoke, had a smile on their face and a great attitude. I couldn’t have felt more comfortable with this group of professionals!!

A sober competent doctor with good office setup.

He was very kind n patient with me as I was in beginning stages of myasthenia gravis crisis unaware that was going on. Hospitalized next day.

Serena is engaging and knowledgeable. She reviewed test results and findings and recommended more tests and f/u. I would suggest that the assistant who brought me back to come all the way out into the waiting area to call my name and not in the hall way. Also introduce herself.

Visit and procedure went well.

He is nice and comfortable to talk with. You can ask anything about your concerns and he will really give you the best answer he can give.

This was my first visit to Dr. Edelman and I was most pleased. Everyone I dealt with in this office was kind and helpful. Dr. Edelman was thorough in explaining the procedure (colonoscopy) beforehand, and provided her findings after. I will use Dr. Edelman again in the future.

Dr. Ghandi is an excellent doctor. He is pretty thorough and seems to be very connected to my individual needs for my appointments. He listens to what I have to say very intently and the discussions that we have about my health are typically well managed during these discussions. If I have concerns he points out the pros and cons of my concerns and offers solutions or additional feedback to alleviate any fears that I might have. All in all, he is a awesome doctor and I enjoy being his patient based on his overall care for my needs which revolve around a rare genetic blood condition that I have. Yes, I am not a regular patient but one with special considerations for a blood disorder. That is why I value him as a doctor. He gives excellent care.

I feel very comfortable in my visit with Ms Robinson. I feel she has time for me, my questions and what I should be doing for maintenance of my health. I feel a Trust with her and look forward to continuing her as my physician

Everyone was pleasant to work with highly professional and made you feel extremely comfortable and at ease. Great job all around

It was good meeting Dr Fasullo. He was very thorough in his evaluation, and suggestions for my gastrointestinal status. He was very pleasant, discussed with me my future care, and what I need to have done for preventative care.

Quick paced. Rapid analysis, evaluation and recommendations. Thorough and attentive.

Very professional

Great staff & doctor.

Everyone was very friendly and did an awesome job!

Overall, a great experience. The entire team, Dr. Hoque, nurses, admins, carefully explained each step of process, answered questions, and provided detailed post summary.

Pleasant, thorough, and professional.

DR HOQUE has been awesome in diagnosis of my intestinal issues that I have been struggling with for 3 years now. He has put me on a pathway of treatments that has helped me tremendous,, THANK YOU.

Ms. Sawyer was very caring. Easy to talk to and seemed she cared about helping find out what caused my problem.

Dr. Edelman is a superstar! She makes a great effort to answer every question in easily understandable terms. She is very organized and very thorough. And she has a great bedside manner.

Always professional and has a wonderful bedside manner.

Sarah is very easy to talk with and listens to your concerns.

Helpful

My nurse that was assigned to me was awesome. I have anxiety and she was just so nice to me. She put some music on for me to listen to and even found my favorite radio station which is K-Love!

I know when I come to see my Dr Kumar I know he,s going to make everything right he,s a wonderful Dr and he,s good at what he do I'm proud of Dr Kumar and his success

Very great medical Dr. Has a wealth of knowledge and experience in what I needed

A very professional and proficient service.

I was exceptionally pleased with my visit with Dr Adam. He listened carefully and took my questions and concerns seriously. I was especially pleased with his thorough plan for followup care. I left feeling that my care was in good hands.

I feel I received the best care possible

Serena was sweet, patient and a great listener. Glad to be working with her to solve my issues.

Very good visit

initial experience w/ Dr. Lyons was more than satisfactory. Seemed to be relatively knowledgeable and showed genuine interest in my situation. Recommended actions, i.e. CT scan scheduled (and carried out this a.m. will help determine anticipated outcomes.

Dr. Adams was very professional, courteous, knowledgeable, and efficient. It was very easy to schedule a timely appointment with him. He demonstrated caring and concern for my issues with a recommended course of action that I am currently following. I felt that I was in very competent hands. Thank you, Dr. Adams. I would highly recommend him.

Knowledgeable

Dr Fasullo takes the time to explain answers to your questions.

I FELT VERY COMFORTABLE WITH THE STAFF AND WITHIN THE ESTABLISHMENT. I FELT DR. RAFAZ HOQUE WAS TO THE POINT AND PRECISE ABOUT WHAT WAS GOING ON WITH MY HEALTH ISSUE. WHAT HE PRESCRIBED FOR ME IS WORKING, AND SO FAR I AM VERY PLEASED WITH HIM. THANK YOU DR.RAFAZ HOQUE FOR HELPING ME.

Dr Jindal and staff are very professional and competent, and I recommend them wholeheartedly.

Everyone was so helpful and polite.

good

Nice, thorough, great staff and clean!!!

Good Atencion

Front Desk personnel was great, nice and friendly. Nurse was very nice. Dr was great and very easy to talk to and he gave me his opinion and refered me to a surgent. The entire visit was awesome and so glad my family doctor told me to go see Dr. Simmelink.

Listens to concerns and very thorough with examination.

I am writing this review because I have received SEVERAL requests to do so... On my first, and only, office visit everyone was pretty nice. It's a nice office. I had a long chat with Dr. Simmelink. He is very nice, and seemed to really listen and care. I went there voluntarily for acid reflux questions. The majority of the chat was about lower GI, for which I was not prepared. While I was not asked a single question about my diet or fiber intake, we did talk about what was most likely causing a lot of my issues. Which I presented as a possible culprit. I was then set up for a endoscopy/colonoscopy and given a script for meds that I may or may not have needed. As I said, we didn't discuss my fiber intake. The week before the day of my procedures I sent a message via the portal because I had been experiencing HORRIBLE rebound acid reflux from coming off of a year of Prilosec. I wasn't sure he would get a good "reading" during the endoscopy because of it, so I asked if we should postpone. Not one, but 2 people responded and in no way answered my question. So I kept the appt. I told the nurse and the doc about this the day of the procedure. I also reminded them both of the questions that I came in to get answers to. Long story short I have yet to get those answers. I was sent home after the procedures with generic "hand outs" of what he found. Exactly like you would get from a Patient First! With terminology that was in no way specific to me and what the doc just saw. All he did was confirm that I do, in fact, have acid reflux. I also didn't like that the doc spoke to my husband ON THE PHONE the day of the procedure, not face to face. Didn't speak to me afterwards at all. (For that reason alone I would never go back to this practice if that is how they do things!) Later I spoke to a nurse in his office who said she would have the doc call me (at a specific time) to answer those questions, and he did not. All I got was a notification that my script was ready. (One that I didn't even know was coming, and was CLEARLY treating the damage done by the rebound symptoms he saw! I'm no doctor, but if I could take 20mg of Prilosec every 3 days and be fine normally, there is no reason on this planet I should need 20mg twice a day now!!) She did attempt to call me back the following week, but as I'm assuming stress is a big part of my issues, I decided I had given this practice enough of my energy. I didn't even want to do this, but since I got 3 requests in the last week alone(!) I decided to go ahead and do this. (And the link didn't even work! I had to search this out myself!)

Dr. Gallahan was great to work with. His team was courteous and professional.

I was taken back, seen, and out before my appointment time even started. I appreciate a no-no sense approach, straight to the point of the visit.

Great

He was very informative however i felt like he was possibly in a rushed and when i was sharing symptoms and insight i was interrupted. He was a great help, just wish he’d slow down a little.

Haven't seen him yet!

wonderful

Dr. Mashiana takes the time to listen, is very thorough, knowledgeable and unquestionably cares. His staff is excellent as well.

He has the best team to work with

Each person I saw- the front desk staff, the nurse, and Dr. Kumar - were professional, concerned about my health, and provided complete and helpful responses to my questions. I feel fortunate that I was referred to this office for my GI care.

Dr. Mashiana and his entire staff were welcoming and very professional. My procedure was done quickly and I felt very safe and in capable hands.

The doctor was on time and thorough. He considered my history to reschedule my next appointment.

I was very pleased with my visit. I am still waiting for a call to schedule the CAT Scan ordered by Dr. Adam, and a call from Dr. Adam after he checks with Gastrointestinal Specialists, Inc. regarding procedures they performed on me.

I felt so fortunate to be a patient of Dr Simmelink. Not only is he very qualified and accomplished but he is caring beyond what I’ve found in most Doctors. He telephoned to check on me and responded to my questions via the patient portal.

I've had my last three procedures here with Dr Flynn and it has been a very easy in and out experience.

Staff including doctor was great! Highly recommend Dr. Hoque.

The wait time was reasonable, check in was easy. The team was professional and very communicative throughout the entire process. This included the IV prep nurse, the nursing assistant, the anesthesiologist, and Dr Edelman. The entire team worked as one cohesive unit.

Good result so far!

I was referred to Dr. Hoque by my PCP for the procedure so unfortunately did not have much interaction until a few minutes before the colonoscophy. He did offer an additional alternative test for my symptoms which until meeting him was not known. He is very nice and informative.

It took a while to get an appointment. Ms. Townsend answered all of my questions and concerns. She changed some of my maintenance prescriptions accordingly. I recommend her to others.

Dr. Sandhu is a very good doctor. I personally like him a lot.

I had an outstanding consultation with Dr Sandhu - he was warm and welcoming and immediately put me at ease provided a comprehensive review of my symptoms and history and took time to listen and explain things clearly and in detail. I appreciated the personalized approach.

Always a wonderful experience. They are a wondrful staff and tend to all your needs and are very friendly. Dr. Flynn is an awesome Dr and makes sure you get all the right care that you need. I highly reccomend Dr. Flynn and his staff.

dr. Flynn has really helped me as i have been in remission for years. highly recommend him, great Dr.

Dr M has the perfect bedside manner. Very personable and the short interaction with him before the procedure definitely gave great comfort in trusting him during that time.

She is not only a great doctor but a very kind and caring person!

Great caring and honest doctor that keep you updated on your health care.

Everyone was so courteous & efficient , I was nervous and they eased my concerns right away.

Dr. Shah and his staff were very considerate and helpful with my visit, he listened to my health problems and very helpful in solving some of them!!

the doctor explained what would

I felt like Dr Gallahan listened to me before making a game plan to go forward. He was very thorough

Informative. He explained everything in a non medical way so I could understand. Great bedside manners

He was very informative. I liked how he handled my questions.

This is a new experience for us. The staff was all very helpful and answered all of our questions and eased our mind about the process. We look forward to this new learning experience.

Dr Sandhu was pleasant and thorough. I enjoyed the medical exchanges and dialogue to understand the nature of the visit. I look forward to more medical exchanges.

I have no issues with Dr. Gallahan at all. I have been seeing him for a while and there have been absolutely no problems with him at all. My issue is with the scheduling staff. I received a voicemail from someone asking me to call back and ask for her b/c she had a cancellation and could get me in. I called back later the same morning and asked for her but the person who answered the phone said she was busy and she would help me. I told her I was told to speak to the person who had called me. She again said she would help me b/c she knew why I was calling. She said I could not get an appointment. I told her l was told there had been a cancellation and to speak directly with the one who had called me. She said there had not been a cancellation at all and sorry she could not help me. Maybe she was telling the truth but I would have rather heard that from the person I was trying to talk to. Maybe this isn't the correct place to write this, but at least I was able to vent my frustration. Again...this has absolutely nothing to do with Dr. Gallahan. I will continue to see him in the future.

Good communication prior to colonoscopy. No complications.

Dr Mashiana was very friendly, thorough and professional as always. I am confident he understands my condition and cares about my treatment. I was also pleasantly surprised that my time waiting was considerably shorter than usual, though I still contend that patient wi-fi access should be standard in ALL doctor offices. Richmond Gastro still seems to resist this idea which baffles me.

They were very friendly and fast

This is my first visit with Dr. Adams. Everything went as expected and on time. i also received follow up communication via patient portal and phone call

My experience was very informative and direct to the point I’m very satisfied with the outcome