Testimonials

Helping dealing with in unusual situations

It's been several years since I needed to see someone from Richmond Gastro. My PC recommended Dr. Gallahan as my prior contacts had retired. He had my complete history and had reviewed it, and so there was no wasted time going over the past but could focus on current situation and the alternatives. I felt he showed empathy and compassion for my situation and left feeling good about the decisions we made.

Dr Adam is an amazing Doctor. He addressed every issue and concern that I had. He is thorough and professional and makes me feel valued as a patient.

Very attentive, good “next step” suggestions. Felt “heard”.

Dr. Flynn and his staff are excellent, they all put me at ease and made me feel that they cared about my well being. Dr. Flynn took the time to listen and answer any questions I had and genuinely seemed interested in helping find a solution to my various issues. He had a very easy going, relaxed manner about him and I didn't feel rushed during the appointment. Dr. Flynn was recommended to me by a colleague and I am very glad that he did.

Patient, excellent bed side manners. Listens and takes the time to understand any issues.

Customer Service is so important. Shanta, Audra and Clara were spot on with their Customer service. Dr. Jindal showed concern and compassion during my visit.

I don't normally like seeing NPs or PA-s, but this was a very good office visit. She is calm, asks questions, and listens to responses. A very good experience. Ms. Townsend works with Dr. Michael Manetas, a physician I have trusted for many years. Looks like I have to make an exception to my "no PA-s" rule!

I needed to become established as a patient with a gastroenterologist and I chose Dr. Flynn. He listened to me and was very friendly.

always great as usual.....if I could only play golf

Dr. Flynn was great. He took his time with me and made me feel okay about getting a colonoscopy. We talked and he explained matters to me and I couldn't recommend him any highly.

Very informative and explains your condition. Staff was very helpful and pleasant

From appointment, to visit, to follow up….perfect

I was impressed by the way Dr. Flynn listened and didn’t make me feel rushed. He actively listened and answered my question. His staff made you feel comfortable and were very professional.

Dr Flynn was attentive and thoroughly listened to my unique situation. He hasn't changed over the years and it is why he is so well liked and recommended.

Thank you Dr. Gallahan for a thoughtful, and professional meeting.

I had a great experience with Dr. Gallahan. He seemed very knowledgeable and took time to explain how symptoms present and alleviate my concerns.

Amanda was great at explaining many parts of my visit. I feel confident with her.

Excellent service. I felt heard, and she explained the information to me clearly.

Very explanatory, and listened to everything I had to say.

Ms sawyer listens to you and explains everything quite well. She has a pleasant personality.

Ms. Sawyers was friendly while being very professional, ready to answer my questions and very clear regarding further testing and treatment. Anyone in the medical field who can lower your stress level while providing you with the information you need to move forward is truly an asset to their profession and to the patient.

I appreciated that Dr.Hoque came to my first visit having already reviewed my data that I gave while making my appointment. He listened carefully to me and had some suggestions. We decided on an endoscopy and colonoscopy. The day of the procedure, he took time to ask some more clarifying questions and gave thought to his answers to my questions. I felt heard and I appreciate that alot. I appreciate the willingness to take a look to see if there is anything present versus a wait and see. Thank you!

He took the Time to explain my situation went over what The next steps should be got right on getting me lab work completed to find out how my Health is coming along since I was hospitalized. Would recommend him to other family and friends

Amanda Devany was very focused and wanted to make sure I had no medical issues for her to address! Visit went very well!

Was engaged in my conditions

Dr. Gallahan isn't sure what is causing my symptoms, so he is setting me up for a CT scan. Hopefully, something treatable will show up.

Dr Simmelink and his team were great. The procedure went quickly from start to finish and back home in no time.

I just started seeing Dr. Flynn and my first visit was wonderful. Dr. Flynn went over all my concerns was easy to understand.

Glad to meet Dr. Patrone. He was thorough in my history and I felt confident in his plan for my treatment . I did wait 40 minutes in the exam room to begin though.

Very down to earth and accessible

Things went well.staff was friendly wait wasn’t long. She explains and listen

He was very attentive and listened to me. Didn’t rush my visit.

Very positive experience.

This was my first visit with Dr. Adam and I was very pleased. He answered all my questions and was very easy to talk to. I would highly recommend him.

Amazing

Dr Healy was very patient and attentive to my concerns. He educated me on simple health care techniques that has really worked for me so far.

Quick and informative

Dr. Flynn spent a good deal of time explaining my symptoms and options going forward. I feel good about seeking his help.

This was a really great visit-excellent care, staff and everyone being so helpful. Just a really nice friendly place. Highly recommend this office and staff.

N.P. Sawyers was personable and kind. She listened to my concerns and determined a course of action to quickly gather information to diagnose my health problem. The staff were professional, efficient, and welcoming.

He saved my life from HT

Dr. Gallahan was very personable, patient & thorough explaining procedures & answering my questions.

Great

always awesome!

Almost 20 years of incredible care!! A huge thanked you to Dr Flynn for managing my acid reflex and always going above and beyond. So grateful for your expertise and warmth over all this years #Gastroenterologist #Gra

Listened to my concerns and made it easy to schedule my procedure.

Good experience

Great

Dr. Sharma was very professional as well as compassionate after my diagnosis and the staff was friendly also

He was very kind and respectful knowledgeable. He gave me samples that could addressed my needs. I appreciate him very much!

Fantastic PA. I was very happy with her. She made me feel comfortable and listened to all of my concerns. I could not have been more pleased with Rachel Sawyers.

excellent service. Dr Adam is accessible and always takes the time to address your questions and concerns.

Ms Sawyer was very thorough. I was very impressed with her.

Very efficient office and staff. Dr Flynn is wonderful.

Efficient and friendly!

Friendly. Listened to my issues. I felt very comfortable with her.

My only objection I have is what I feel is the lecture you get prior to physicans appointments is the spiel you get about IF YOU NEED MORE TESTING , ETC” there is a protocol … let that info be passed by Dr Flynn and how to move forward based o his assessment that day. Otherwise, Dr Flynn is easy to communicate with, empathetic and for me, makes good recommendations.

Great visit.

Staff and service was awesome

Very professional

GREAT Dr. Actually took the time to listen and seemed to genuinely care about both my health issues and me as a person.

Everyone is friendly and professional. Dr. Flynn takes time to explain things well. Definitely recommend!

Dr. Flynn is easy going and thorough. New offices are great as is the staff.

Excellent patient care, really listens and is impathetic .

I've been seeing Dr Jindal for a long time he has been great!

Very concerned about my health issues. Everyone was friendly and shined a light on my day. Thanks

Dr. Flynn and the staff at RGA always take care of me and my health needs as they are highly capable, efficient, and professional. I am extremely grateful!

Very thorough!

Pretty knowledgeable and very understanding when it comes to patients needs

Dr. Flynn is vey attentive to my needs and concerns. He takes time to assure my questions are answered and I don’t feel rushed during my visit. His staff is also very friendly and supportive and responsive to inquiries.

Dr. W. Gallahan was very personable & knowledgeable about the effects of a colonoscopy on patients of my age. I am returning & have recommended him.

Recommended the right procedure to clarify my health concerns

Very understanding, seemed concerned with my issues.

She was so understanding and helpful with all my concerns. I felt comfortable talking with her and overall just enjoyed my visit with her.

Great experience the doctor was very attentive and answered my questions about all the queries i had .

Great experience - easy to work with and very professional

On going

Dr. Adam is amazing. He is extremely patient and understanding. And he takes the time to figure out the best path to get you feeling better.

All questions answered and next appointment set and felt good about leaving and listening to pa with good advise

Good communicator. Knowledgeable and great follow up..

He was very down to earth and not at all intimidating. He took his time and addressed all our concerns.

Very pleased at the professional care given. Great staff and doctor!

Good use of my time.

Very Informed

I had a great experience with Dr Mohit Jindall and his staff. This MD takes his time with a patient. He is very patient, and knowledgeable, he explains very clearly. He is a a great MD. Thank you Dr Jindal.

Thank you Dr. Gandhi.

Rachel Sawyers and I have an excellent relationship as a patient and provider for my complicated GI health care. I suffered for 3 years with many bouts of pancreatitis. My pancreas was removed in 2021 and her and I are one the same page for my care now.

Dr. Flynn is amazing I been with him for years and its been great, he listens and does everything he can to make sure you are doing well

Doctor visit went okay. Doing an endoscopy to see what's going on with stomach issues I have been having . Waiting on biopsy results now.

Answered my questions

Pleasant and tentative. Highly recommend

Dr Flynn listened to my concerns and told me what to do to get better. Said if not better in month call office for help. When I called they called in prescription.

This was my first time appointment with Dr. Flynn. He was very informative and listened to my questions and clearly expressed a plan moving forward. Very pleased. My only issue was that the front desk said they did not have a billing relationship with my new Medicare supplement insurance, Health Springs, formerly Cigna. It is my understanding that any medical office that accepts Medicare is also required to accept any of the Part B Medicare supplement insurance policies. The front desk did take time to inquire with their main office, but they insisted that I sign a paper that said that I would be responsible for any charges. I assume that this was just a precaution on the office staff's part, but federal law requires that my Medicare Part B supplement insurance must be accepted for any medical office costs that also accept Medicare. I am hoping that this is sorted out before I receive a bill.

Informative and thorough

Very Personable.

Dr. Flynn and staff ae excellent, my son is special needs and he take the time without any hurry to check him....

I always like seeing Dr. Adam. He's very knowledgeable and patient with me. I would highly recommend him.

Love Rachel Sawyers, she figures out what the problem is and treats it!

She is very caring.

Dr. Adam is a great doctor. I never feel rushed. And he explains so that you understand. Glad to have him as my doctor..

Excellent Dr

Dr. Flynn was great at explaining things, easy to talk to, and both he and his staff promoted follow-up and questions.

very prompt, clear and friendly but professional.

Once able to connect with scheduler, the whole process was easy and Dr. Kumar was great.

Everyone was really nice Dr. Flynn was very kind.no long wait. Thanks so much

Great communication, efficient office staff, & compassionate care.

Dr Flynn, the nurses and staff at RGA West Chester office were very professional, helpful and friendly. Appointment time was right on schedule. Dr Flynn was very nice, listened with concern to my issues and answered all of my questions with detailed precise explanations. Dr Flynn also allotted plenty of time for my appointment. I did not feel rushed whatsoever. I highly recommend Dr Flynn!

Very pleasant, informative and helpful visit. The Doctor and staff are professional and friendly.

Made excellent diagnosis and action plan.

Ms. Sawyer was amazing. She took the time to listen about all my concerns and issues without rushing me.

Always a pleasure to work with a Doctor Who cares!

Excellent staff

Caring and professional physician, staff, and nurses. Thank you!

Great dr...very imformitive...great attitude...Listens to all of your concerns ...BEST OF THE BEST

I had the honor of meeting Dr. Flynn a year ago when I was hospitalized. Dr. Flynn is kind and cares about his patients. He personally called me to make sure I was doing OK after a procedure. If you need a Gastroenterologist, I highly recommend Dr. Flynn.

Dr.Flynn was well versed in my medical condition and gave me his opinion of my condition.

I am so grateful for Dr. Flynn and his staff. They have been wonderful to me.

Great bedside manner! Seemed concerned with my health!

First time with visit and Dr. Ghandi spent a good deal of time with me going over my medical records and cause for visit. I was very pleased with his manner and knowledge. He respected my questions and answered all to my satisfaction. He will definitely be my GI guy.

She was attentive , friendly and very clear in her diagnosis.

She was very nice and easy to talk to.Very helpful.

Everything is good

Good visit no complaints

Very complete

Another excellent visit with PA-C Dunne. She is a total professional and helped me with the issues I was concerned about as she has before. She listened to everything I wanted to share and made a recommendation that I completely agreed with. I trust her and the whole team at RGI. Thanks for taking excellent care of me. Orlando Critzer

Christine took time to explain the findings from my colonoscopy. She answered all of my questions and gave me suggestions of what to do. I never felt rushed. And she spoke in layman’s terms

He listened attentively, answered all my questions and explained things in a clear and understandable manner.

First Class!

Dr. Gallahan truly cares about his patients and wants the best for them. I have seen him for many years and wouldn’t want to go to any other gastroenterologist. He is straight to the point and asks questions about a person’s health and conditions.

Gives great care and explanation for said Care

Efficient office and nurse. Dr Gallahan explained well and was kind.

I only left 4 stars because I’ve only met Dr Jindal once, but my impression of him is he listens to patients, cares about their concerns, is knowledgeable and offers very helpful insights.

Takes his time to listen and is very thorough.

Elizabeth Dunne is an excellent provider. She is knowledgeable and very compassionate . Listens and addresses questions.

I felt comfortable straight away and truly listened to and heard. Outstanding!

****$

Dr Flynn has a fantastic bed side manner. Explains everything very well. All nurses are great as well. I am in great hands all the time.

Dr Jindal was very thorough and listen to my questions very well. I wasn’t rushed at all. I felt he was very honest in his recommendations. His staff was very pleasant. Clara was so very helpful and efficient. If you can saying going to drs appointment is pleasant than I would say this was so

I’m happy with his work.

Very knowledgeable

He made me feel like I was importance to him. I left with written instructions and a visit at my bedside before leaving the recovery room.

Elizabeth explained the procedure as she prepared me for the test. Her speech is clear and easily understood and she will answer any questions pertaining to the procedure. Being polite and personable she made this a good experience.

He the best doctor ever

Dr Flynn and his nurse are absolutely wonderful. I have felt like he cares, research’s everything that is needed for me to be well taken care of. I honestly feel so very lucky to have been referred to him He goes above and beyond. My hematologist even stated,” what ever Dr Flynn is doing tell him to keep it up” Yes, I feel so very lucky.

Very good experience with Dr. Adam. His nurse and staff were terrific as well.

The entire staff that were involved with me were on point….. cheerful and pleasant. Dr. Sharma was reassuring and a credit to his profession!

It has been an easy and smooth process overall.

One of the Best zDoctors I’ve ever had. Very personable and he cared about me.. Will recommend him any day

Dr Flynn is a very good doctor .He cares and pay attention to his patients.

Staff was nice and helpful and Dr Flynn is great .

I always feel confident that the staff has everything under control for my care.

Everyone was very helpful

Visit was stress free and procedure explained. The hole experience was good. The staff was a pleasure to work with. Thanks

Good

It was quick, painless and smooth. The entire staff was friendly and the Doctor followed up the next day.

Kind, friendly, professional. Listened and addressed my concerns. Confident when I left that all of my issues had been dealt with. Would recommend him to my friends and loved ones

Highly recommend!

She is absolutely Amazing

Ms. Sawyers and her staff were nice, friendly and professional. She listened to my concerns and questions. I can say that my experience with Ms. and her staff were excellent. Ms. Sawyers is a caring and compassioned provider who cares about the well-being of her patients. Again, Thank you

I left a previous review for Dr. Richardson. But I forgot to comment how amazing the staff was. Very friendly in their greetings and Answered all of my questions. They are an incredibly busy office But everyone had smiles on their faces and did their best to make sure patients were being taken care of.

Disappointed.

Sarah Sherman is competent, engaged, caring and articulate. I felt well looked after.

Dr. Flynn is the best physician I've ever had, regardless of specialty! He always takes the needed time to correctly diagnose and treat my issues. He knows exactly which tests to order and I feel confident in his recommendations. His clinical staff, Christina and Marsha, see to all the details and leave me feeling that this is a very well-run medical practice. To top it off, my appointments are always on time.

Dr. Gallahan is a caring and compassionate doctor who cares about the well-being of his patients. I highly recommend his practice!

Very good

Dr. Sandhu was thoughtful and his gentle manner gave me great confidence in his ability to perform the procedure I was in for. He took time to discuss my questions and concerns before and after the procedure and explain his immediate findings. I highly recommend his services.

Visit was thorough, prompt and very pleasant.

Dr Gallahan was attentive and was prepared to discuss my concerns. He laid out his thoughts on how to proceed in a clear manner. Dr Gallahan had a nice bedside manner and was very pleasant.

Wonderful staff

Dr. Adam spends the appropriate amount of time with his patients. He gives excellent advice and practical suggestions.

Listened to my concerns

I had a brief visit but I found Dr Gallahan to be kind and caring. He listened and gave me time to ask questions.

He is a wonderful doctor. Very patient with you and explains everything that is going to happen with your procedure or in you are in the doctor's office for something else. I would recommend him to anyone

At a colleague's recommendation, I went in to consult with Dr. Flynn about a potential gallbladder removal. He, his nurse (I think Christina?), and the office staff were all incredibly helpful and kind. He actually listened and asked questions, made a point to follow up with me very soon after our appt, and referred me to a surgeon. While I'm still waiting for the consult with the surgeon, I can say that my experience with Dr. Flynn was great!

Great appointment with Dr Flynn! Answered all my questions. I’m confident in his ability for my medical care.

He was very attentive and directed me to neede follow up appointments.

Dr. Sharma listened to my concerns and recommended a follow-up appointment to resolve my issues. He is very professional and patient.

I’m a new patient to Dr. Simmelink and I couldn’t be more thrilled with Dr. Simmelink. His bedside manner, shared decision making and overall professionalism is unmatched. Thank you very much!

Dr. Richardson listened very closely to my concerns. He then wrote out the options for treatment and answered all my questions related to my medical condition. Since my treatment requires a referral to a surgeon, Dr Richardson offered me several options and made a rapid referral for a consult appointment. I highly recommend Dr. Richardson.

Called when she said she would

I was very happy with Dr. Gallahan!

I found Dr. Adams is a very good listener. He explained what could be done procedure(s) wise to correct the problem. At my age I opted out on two of those and choose the Barium Swallow. He reported back to me the same day and felt satisfied with the conversation and guidance for the future. I will call him if there are any additional concerns! Thank you, Harry Ebbert

I was very pleased with my office visit with Dr. Richardson. He listened to my concerns and came up with a plan to find solutions, unlike my last GI doc. He spent more time with me than any doctor I've seen in several years.

Great doctor.

Very professional but had a great personality.

Excellent follow up visit, reviewed progress and current medications, forecast timing of next major event and agreed to continue maintenance program.

The best doctor

The doctor listened to me. He heard me.

Very caring & listened to request

My first office visit with Serena went well. The admin personnel were friendly and courteous. Wait time was short. Serena was knowledgeable and did not rush thru the appointment.

Dr. Flynn is an amazing gastroenterologist whom I highly recommend. He is patient, kind, compassionate, and truly cares about his patients. His staff is wonderful as well! I’m very grateful for the exceptional care and kindness they provide.

Very good

Dr Flynn and his staff are very easy to work with. They always follow up on all of your needs and take the time to make sure that you understand any future needs.

I had a good experience talking with Dr. Flynn. I liked him.

It was a first time appointment with Dr. Flynn to discuss upcoming colonoscopy. His nurse, Marsha, was warm and friendly, efficient and knowledgeable. Dr. Flynn took time to gather medical history. He was easy to talk to.

Dr Adams actually takes time with his patients. Asks questions, listens to the responses, he responds with careful consideration working hard to help problem solve.

Dr. Flynn was great - he listened to my questions and thoughtfully discussed next step options with me. When I was feeling like I was over-analyzing my situation, he validated my concerns and agreed with my requested path of treatment. Additionally, all of the other staff that I have had the pleasure of working with (front desk, nurses, schedulers, etc) have been wonderful. They walked me through every step of the appointment and follow-ups, and the office maintained all ownness of the follow-up so that I did not have to feel burdened by the process. The friendliness across the board was the cherry on top.

Everything when very well, check in, nurse and doctor were very professional they explained the procedure and everything when well. No complaints with the hospital or the staff they were all very friendly.

Consultation was very positive

Dr Gallagan discovered a pre-cancerous tumor on the inner side of the rectum that required surgery. No one else could see it and it prevented a much larger future problem. I will always be indebted to him

Listens to my concerns and provides wonderful instructions to assist my issues.

Very attentive, good listener took his time with me !! Thank you

Had a great experience for the 3rd time , very great job with the overall experience.

Dr. Gallahan was very professional and thorough. See you in 5 years!

Dr Flynn and his staff are very professional courteous and knowledgeable and are extremely caring

Very good experience from check in to check out. Dr. Gallahan was focused on me, my issues and making a diagnosis. He was not distracted making notes but looking directly at me and listening to me.

Excellent bedside manners, thorough and understanding.

Everything went well

WE LOVE DR. FLYNN!!! He is seriously the best. He and his team are the kindest people. They are always there for me and include me in my care. His nurses are always on top of all the things and I am so grateful for them. They are also nice to my Mom even when she is yapping!

Appoointment went smoothly, so far the meds Dr. Jinal ordered are working well.

Attentive and explains to my expectation

Excellent and very knowledgable doctor. Doctor Flynn was instrumental in saving my life through careful review of my records and examination of necessary testing

I had a good experience.

Dr Adam listened to my concerns and addressed them throughly. Was easy to talk to. Very satisfied with my appointment. David Allen

My interaction with Dr. Hoque was very brief and by brief I mean he talked so fast I barely understood what he was saying. He gave me some samples and carted me out the door. This was my first and last time visiting this practice. I wasn’t advised about how to follow-up after my samples were finished other than given a card to call the office. I called multiple times and it took over a week for my prescription to be sent to my pharmacy. I have had great experiences with doctors that care bout their patients, but I honestly felt rushed and pushed out the door.

Very easy to talk to and tell what you are going through.

Dr. Hoque was very clear in communicating what has been causing the issues I've been having and helping guide me through the next steps I need to take to resolve the issues I've been having.

My office visit was quite pleasant, fast and courteous.

Best gastro-doctor in Richmond by far ! God bless

He listened to what I had to say and ran every tests to find out what was wrong. Im glad I switched from my old doctor to him. I highly recommend

Dr Adams is amazing. He gave me excellent care. I highly recommend him.

She’s very committed to ensuring she has dotted all the i’s and crossed all the t’s. She wonderful and caring beside manners. Glad I am her patient.

He always listens to what I tell him and tries to help find the best possible solution for the problems I am having.

Excellent.

Dr listen to my problem.

Dr. Flynn took the time to listen and answer questions. I like that. I don't like driving to Westchester - too much traffic. I also couldn't figure out which door to use.

knowledgable, understanding listens to your concerns, great doctor.

Dr. Flynn is the best gastroenterologist I have ever had! He is always professional, caring, knowledgeable and dedicated to seeking answers to medical problems that I was having. I'm so glad that I was fortunate to have found this great provider! Between him and his wonderful nursing staff Marsha and Christina this office is truly top of the line if you are looking for a great gastroenterology office!

Dr. Sharms went over the results of my colonoscopy. She explained polyps, advising me that there was no need of a follow up appt. but call if I have future concerns.

Dr Flynn and his team/staff was very welcoming and informative covering all aspects of the procedure and preparations for it.

Everything went fine

Dr Flynn was very nice and easy to talk to. Answered all my questions,

Dr Flynn and his nurses are wonderful people and they do everything they can for us.

Very friendly and thorough

Gerat services

You don’t feel rushed if you have questions. He explains things very well.

Very professional extremely knowledgeable… makes you feel at easy. My whole family goes to him.

Great Doctor to talk to also great office

She’s amazing! Great listener and incredibly helpful! Super grateful to her!

She was very Personable and cared about my needs.

Have been with Doctor Flynn for years. He listens and together we find solutions to what is going on. Will be a lifelong patient.

I LOVE Dr. Flynn but cannot get in touch with you to get a colonoscopy that I need. Have called your new office twice but no one answers.

Dr. Flynn is one of the best physicians I’ve ever had an interaction with and has a genuine “bedside” manner! He genuinely cares about what we discuss and I can personally tell that it comes from a place of heartfelt care. I personally believe it is his calling in life rather than an economic occupation.

Excellent visit. Dr. Flynn and Staff are always wonderful to work with. So kind and considerate. Thanks, Larry

Dr Flynn was easy to talk and was through. I thought his manner was very nice.

Very professional with great bedside manners. The quickest and most efficient colonoscopy I’ve ever had!

Awesome visit. I look forward to excellent care from her in the future. Thank you!

Very patient and listened

Only saw him for a minute or two before the procedure but I remember him being funny and a good bedside manner.

He was on top of the issue and put me in for the correct test as they applied to my concerns

Great

Dr. Flynn looked at my previous CT SCans for abdominal issues, and he suggested a method to try to lessen the discomfort. He was very easy to talk with. I was glad to be able to get an appointment with him.

Dr. Fasullo explained everything thoroughly, both the prep for my upper endoscopy and colonoscopy and the results after the procedures. He had removed a very large polyp which had to be closed with metal clips and everything healed up perfectly. He answered all my questions.

Dr Alfred Lee had been my gastro doc until he retired. I think your relationship with your doctor plays a big roll in good health care. I checked out those practicing in the field and waited longer to get an appointment with Dr. Flynn and I am glad I did. I am confident he always has my best interest at heart.

Rachel was great. Good questions and direction.

Good bedside manner.

From my very first interaction with Richmond Gastroenterology, I have had a five-star experience. Ms. Sawyers, PA-C, was exceptional. She listened carefully to every one of my concerns, took thorough notes, and made me feel like a human being rather than just another patient. As someone recovering from a stroke, I especially appreciated that she arranged for both of my procedures to be completed under the same dose of anesthesia, which was very important to me. The entire staff has been welcoming and professional. They provided detailed written instructions to help me prepare for my procedures, and even when I stopped by a couple of weeks early to make sure they had copies of my insurance card and ID, I was greeted warmly and made to feel welcome. Although I have not yet had my procedures, the intake process has exceeded my expectations in every way. Based on my experience so far, I would highly recommend Richmond Gastroenterology and Ms. Sawyers to anyone seeking compassionate, attentive, and well-organized care.

Dr Flynn is the best. He has the best personal staff. Marshall and christine are very prompt and also help me to not eat on my ultra sounds. Lol. Great overall team.

Dr. Flynn, Marsha and Christina are the best. I am very satisfied with the care I receive from this team. The nurse navigators are always active in my care and consistently reach out for scheduling and lab work. Dr. Flynn takes his time during my office visits and never seems to be rushed. He provides helpful recommendations and speaks to me as if I am a person and not a patient. Thank you for takins amazing care of me, Elizabeth

I had an excellent office visit with Dr. Flynn. He is willing to listen to the patient and then make recommendations. I felt he understood my problems. I am following the regimen of medication and diet he suggested, and already have a follow-up appt to review results. I have been seeing him for several years for colonoscopies. I am confident in his knowledge and treatment plan. He has an excellent bedside manner. His staff is extremely pleasant and competent

Extremely knowledgeable and personable. I feel like he cares a lot about my wellbeing. I am grateful he cares enough to call me directly for results. In my opinion he is one of or the best on the east coast.

Dr. Mashiana is amazing and I truly appreciate him.

They got me in the next day. Dr Flynn has gone above and beyond to get my insurance to cover the CT he needs yo help figure out what is going on with me.

They got me in the next day

I have been seeing Dr. Kumar for several years now and have always appreciated his time to answer my questions and concerns. I especially was thankful for his prodding this last time to help jog my memory of health changes, which lead to medication changes.

I felt PA Sawyers was very thorough in our discussion and the examination. She was helpful with recommendations and I will be following up with her soon. I found her to be very experienced and pleasant.

Dr. Patrone was attentive…explained my issues thoroughly…Would definitely recommend him to other patients!

Dr Flynn is professional but more importantly he relates to his patients in a very positive and supportive manner

Rachel did a great job of all o f my questions. She got my meds ordered which seem to be helping She also set up my Colonoscopy for early july

Excellent

He gave me a chance to explain my discomfort and pain. He asked several questions and put the pieces together. He spent time pushing all around my abdomen explaining as he went what he could feel. It helped me make sense of what going on.

He was great at answering all of my questions.

Valuable educational

I was extremely nervous going into this appointment, but the physician assistant immediately made me feel comfortable and at ease. She was kind, relatable, and truly listened to my concerns without making me feel rushed or dismissed. She explained everything in a way that was easy to understand and gave me confidence in the treatment plan. I’m so grateful for the compassionate care I received and would highly recommend her to anyone who may be feeling anxious about their visit.

Good experience with professional team.

good

So far so good. Have to await test results

Excellent

Ms. Sawyers is attentive and understands my concerns. Her recommendations are effective.

Dr. Flynn is time conscious. He does not keep patients waiting. Very thorough, knowledgeable and concerned. He will telephone you personally to discuss his findings, opinion and offer suggestions for health improvement.

Excellent Customer Service

Truly, Doctors are God's gift to mankind. Dr. Flynn is a gift to our community here in Richmond Va. I really appreciate his care and he is doing something for me that I simply cannot do for myself. How do you measure the level of gratitude I feel about this man? Honor your doctor, and be grateful for them. They are sent here for a reason and that is to make your life better.

It was pleasant!

Dr Flynn listened carefully to my concerns.

Professional, great with patients, listens to their specific concerns

Everything turned out good

Great!

Dr. Flynn is the best! Very patient, always interested and I never feel rushed no matter how minor my questions are. His nursing team is one in a million too.

Dr. Flynn is very through and takes time to listen to your concerns. I have the utmost confidence in him.

everyone was very kind. very knowledgeable. great experience

Once I found the office (I'm unfamiliar with Southside), it was most pleasant. All of the staff were helpful, friendly and it's a well run process.

Excellent

Dr Jindal is very good at trying to help me with my crohns. And his staff is very good and caring

Dr Flynn really listened to my issues and offer some direction on feeling better. His staff was so caring and empathetic!

Very professional staff

Very good

Dr. Adam explained my condition and my treatment plan thoroughly and in a way I could understand. He calls promptly with test results and is very easy to reach if you have a problem. He also has excellent staff to help with billing or any lab order issues.

Dr Richardson takes time to listens and explains everything in a way I can understand and doesn’t make me feel rushed. Recently, even after a number of doctors were puzzled, he made a suggestion the dangerous bloodwork imbalances could be caused by one of my medications. At my insistence, my PC removed that medication and it indeed resolved the issue. This is a doctor that thinks out of the box.

Excellant medical provider.

Great Dr. and great team! I feel confident they are doing their best for me.

Quick and efficient practice.

Everything was good

Ms. Robinson explained everything in simple and easy-to-understand terms and made the visit fun!

Ms Sawyers addressed my needs.

Gave me a good referral to get my hemrroids taken care off.

Was very thought, moved quickly, liked the way they handled me to find out if I had a problem.

Highly recommend!! Very personable, listened to my concerns, made me feel at ease, took time with me. So glad I found her.

I was seen promptly and the Doctor explained why he was ordering additional tests.

Everyone was very nice patient and professional. Even had a nurse pray for me the first time ever. That meant so much to me!

Dr. Flynn is professional and kind. I had a colonoscopy by him a year ago and my office visit was the next time I saw him. His staff is also great and carry thru with what they say.

The office personnel were very organized and courteous. Dr. Adam listened to my concerns and explained the necessary procedures that was needed to diagnose my problem.

Very professional, thorough Prompt. Did not keep me waiting and seemed to be on top of what was happening with me

Dr Flynn took the time to listen and answer my questions. I did feel rushed during my visit and I found him to be professional and knowledgeable but also very easy to talk with. Very satisfied

Excellent listening skills, explains things in understandable terms, compassionate and competent support team including Clara.

He took time to listen to me. I was not rushed at my appointment, he was polite and respectful and seems to genuinely care about his patients.

Awesome. Very easy to describe your problem you are going through. Will listen to your concerns and give options for treatment.

Very little wait time. My issues were handled professional Follow up plan

All the staff from when you check in to when you leave were very courteous and professional. I wish the practice continue success. You’ll were GREAT.

most caring and knowledgeable doctor i have ever had. both he all of his staff are like family and we appreciate them being there for our needs and healing

It was everything good you could ask for. Loving and caring.

Very thorough explanation of the issues and procedure.

Very informative

Dr. Flynn is very attentive and accords you the time to fully describe your issues, after which he provides a comprehensive explanation and the way forward. He makes you feel very valued. The support nurses are also meticulous, caring and provide clear, easy to understand follow up notes.

Excellent

Great professional office crew and amazing clinical staff

My visit was Awesome. She was very professional and polite and was very concerned about my condition. She Wasn’t rushing and took her time to explain everything. Most of all she gave us pamphlets so that we would understand what was going on and to show what the procedure will be. I will highly recommend her and would like to see her every time I have to come back.

I have been seeing Dr. Flynn for several years now and am very pleased with the care he has shown me. He takes his time to listen to what you have to say and he advises you what he feels is the best plan of care. I would highly recommend him.

My visit with Dr. Flynn was very good. He listen to me and answer all my questions. I would definitely recommend him to my family and friends.

The best care and treatment, very satisfied.

The Doctor listened to my concerns and questions. He answered everything and explained why he was answering my questions with a the way he did. He also gave me reasons why to not be concerned. He was very knowledgeable and pleasant.

Every visit with Dr. Fasullo deserves 5 stars

Dr. Fasullo, was a soft spoken young man. Prior to the procedure he politely asked about any questions or concerns that he could answer. He smiled and made sure that I would have documents to read once the procedure was complete. I highly recommend this doctor to friends, family, and colleagues.

Serena was great. I felt that my appointment was very thorough and not rushed and a solid treatment plan and solutions were made available to me.

I felt that Dr. Jindal gave me his undivided attention during our visit. He was patient and I felt comfortable talking with him. I have complete confidence in his expertise and I know I will be in good hands for my upcoming tests and procedures.

Very thorough and friendly. Listened to my concerns and scheduled appropriate tests.

Very impressed with the service getting in and out in a timely manner. staff was helpful.

Very informative, polite and showed concern

Excellent Doctor

Great personal doctor interaction as to getting a postive result to my concerns Office personal were very helpf

He was very friendly and took time to answer my questions

Dr. Sharma is a compassionate listener. I appreciate his professionalism and his knowledge. He also has a wonderful team.

Helpful, reassuring, felt very honest and genuine. Would see again!

Caring, understanding and takes time with the patient.

Hemorrhoids

Not very good

He carefully reviewed my history and addressed my concerns

Great personal interaction. Everything discussed in plain language at a comfortable pace. No distractions allowed by the doctor, all focus is on me the patient. Wish all doctors were as focused.

Dr. Jindal was very knowledgeable, attentive and compassionate. His staff was excellent/ efficient, which made the experience less stressful! I would recommend him to anyone!

Dr Flynn is always considerate and fully explains everything

Dr. Flynn was wonderful. He took his time talking to me. He explained things well. He was very pleasant.

Dr Jindal is dedicated and tries his best to help his patients. And his nurse Clara is the best she goes above and beyond to help

Dr. Adam is very caring and attentive to all my gastro needs! I highly recommend him as a doctor!

She is very easy to talk to. Dr Bright works hard to help find a solution to your issue! Love her!

Dr. Adams is very attentive and is invested in resolving the concerns I express to him. I trust his professional guidance.

Friendly and listens to all your concerns !

Great Experience

Dr Gallahan is very friendly, informative, and empathetic. He listens well and is flexible and practical in medical management decisions. I feel comfortable and well treated.

Good experience

Absolutely the best!

Always professional and address my issues

Dr Jindal, was patient and thorough. Demonstrated he cared and wanted to help me resolve my symptoms and get relief.

Very happy I got an appointment with Dr Flynn, he took the time to listen to my concerns and made me feel very comfortable!

Great Doctor!

He is awesome.

Dr Jindal and his staff are knowledgeable. Dr Jindal is patient and a good listener.

Dr. Flynn listened carefully, asked questions and explained everything very well.

Best decision I ever made making an appointment with Dr Flynn. Finally have a doctor that I feel like listens to me, cares, and researches what’s best for me. He and or his nurses are amazing.

Dr.Jindal is a physician who listens to his patients,I wish there was more physician like him and his staff is awesome

Dr. Flynn appears to be a very thorough, knowledgeable and caring physician.

Dr Adam takes the time to explain all options available in detail, and takes a very proactive approach to my treatment - which is not something many providers do these days.

Amazing procedure, no complications.

Ms. Sawyers was very respectful and took time to explain my condition along with questions that I had.

Very professional.

Caring, asked questions and listened intently. Kind man.

Office visit with Dr Gallahan went well , He gave me a lot of info about irratble bowl syndrone and the medication I am taking to treat it, I came away confident I was on the right path, Thank you.

This was basically a meet and greet as I am a new patient. We went over my medical history and discussed my upcoming colonoscopy and endoscopy.

I am very happy with my choice to replace Dr Haverty, who is now retired, with Dr Jindal. He is kind and knowledgeable and really listens to your concerns.

Dr. Gallahan was great! He was very professional and listened to my concerns. This was the first time I've met with Dr. Gallahan and feel very confident that I chose the right doctor.

Dr. Adam was proactive in prescribing tests to help cure my problems

A friend of mine referred me to see Dr.Flynn for my ulcerative colitis symptoms. The first time I met with him I immediately felt safe and I could tell him every detail and concern. He never interrupted me or cut me off. I am glad I made that appointment. He is very kind.

I had a great experience, he Is kind, and very interested in what you have to say. I would certainly recommend him to anyone and have already.

Rachel was very personable and really listened to my issues. She started thinking about things that could be wrong with my stomach and ordered some blood work to see if anything showed up that could be the root cause.

Very pleased with Staff. I had an easy check-in , Very pleased on nursing staff due to my blood pressure on the high side, but took pressure again to make sure I was alright. Checking out the staff was very informative as far as scheduling an appointment for colonoscopy sometime in July. Dr. Gallahan was very informative about details of my upcoming procedure at St. Francis Medical Hospital. Thank you!

Wonderful experience, great doctor, excellent staff

Informative and unrushed.

Knowledgeable with a great 'bedside manner'. All you could hope to ask for in a physician.

Dr. Gallahan came highly recommended from an ER doctor. I had to drive an hour to the office. When I arrived at his office I did not even finish the paperwork when I was called back to be seen, and I was 15 minutes early! The staff was very pleasant. Dr. Gallahan was nice and polite. He asked me questions and actually listened to my answers. I asked him questions and he addressed them the best he could, and honestly stated he needed more information. Most importantly, he actually looked at me while he was speaking to me. This overall was a very good experience for me.

Dr. Jindal was kind and straightforward

Dr. Adam shows his concern by listening and responding appropriately. Very knowledgeable. Makes on feel comfortable from the get go. I highly recommend him.

I've seen Dr. Flynn for several years for more than one issue and have always been happy with his treatment. He recently found an issue that other doctors had overlooked, and I will be able to get relief as a result. I'm so grateful!

The doctor was nice but seemed in a hurry

I was seen on time..my concerns were addressed by Dr. Jindal with clear instructions going forth.

Wonderful experience

Dr. Flynn not only is concerned about gastro, he is concerned about you and your health. He got involved in a CT scan I just had and he was the first to let me know the results and that I had better get to a Urologist. After finding a terrific one, I am now on my way to a procedure to crush a giant kidney stone with infection that I have been dealing with for 4 years of pain and previously in the hospital with sepsis which may have been a part of my problem 1 year ago with a UTI. Dr. Flynn is a fantabulous doctor in my book. Gotta love you, Dr. Flynn, Connie

Dr Flynn did an excellent job with explaining the procedure for my up coming colonoscopy and answer all my questions and concerns.

Great

Great doctor! Very patient and thorough.

Dr. Flynn is awesome and caring. His staff is professional and pleasant. The Flynn team , is awesome, patient and friendly.

Excellent treatment every time I have been seen by Ms Sawyer

I had never been to this practice and everyone was extremely helpful, knowledgeable and Dr. Gallahan was terrific. I look forward to my follow up appointment with him as I feel he will answer my concerns with care and support. Thank you for making an uneasy conversation much easier!

I came in with news of Fatty Liver. He reviewed my blood work and we discussed the actions I had been taking to improve my condition and he praised me for being proactive and encouraging me to continue with my exercise weight loss and I would continue to see more improvement.

Dr. Flynn was very nice, he listen to my symptoms and we agreed on a course of action.

Attentive and helpful with my problem. Ready to give good advise and information.

Very easy Doctor Flynn very nice

Ms Sawyers truly listened to my daughter who has been experiencing abdominal pain for several weeks. Asked clarifying questions and went very in-depth with possible diagnosis. I believe Ms Sawyers is correct in her diagnosis and we really, really appreciate her likely having figured out the problem. Great visit. Thank you!

Great to have a Doc that really listens!!!

Impressed didn’t have to wait for my appt . MD very thorough and professional

Dr. Gallahan listened to my concerns and recommended a path forward. I'm extremely happy with my visit.

Dr. Edelman addressed my concerns immediately and professionally!

Ms. Townsend is very professional. She is caring, interested in what you to have say, and answers questions with a wealth of knowledge.

Great

He is very friendly and thorough.

Addressed my concerns of care. He was very attentive, explained the next procedure, and took an adequate amount of time. Very pleasant and thorough. Excellent care team.

It was a painful experience, but it was worth it! Thanks a lot

Knows my history, previously treated me, knowledgeable, candid, listens, discusses options, pleasant demeanor

Was very pleased with Dr. Flynn and his staff. Dr. Flynn listened to my concerns and did not make a snap judgement, wanted to do some research and would contact me the next day, which was done. Testing was recommended and arrangements have been made.

She was friendly, professional, and listened to my issues. I felt comfortable talking to her.

She is very experienced and knowledgeable

Dr Flynn is wonderful. He’s kind, compassionate and capable. Grateful for his care.

As always, very pleased with my appointment with Dr Adam. He always takes time and explains everything so I can understand. He is the best! His staff is always pleasant and takes time to make my experience easy . They are the best also!

Sarah at St Francis was so helpful and explained so much to me. Then Dr Adam came to reassure me. Thanks to both.

Excellent experience with the office and the attending physician . .

He listened to my concerns and scheduled some testing to see if their is a issue!

Very professional, caring attitude and on time

My wife and I have met with Sarah twice in the past month; she was professional, kind, personable, patient with our many questions, thorough, and very attentive with good eye contact with both of us. Even though she had to take notes on her laptop, Sarah was sure to maintain interaction with us. Excellent, compassionate NP!

Very informative, friendly and shared different avenues for medication

She was through and thought about my co-existing diagnosis and the medicines I am taking in considering any GI issues. She also gave me several options and paths forward for treatment. I highly recommend seeing her.

Dr. Flynn and his staff are always organized, pleasant and prompt.

In and out really fast every one very nice

The Doctor kept me at ease and asked questions that made sense to me.

Professional, knowledgeable , great bedside manner and would highly recommend.

She is very personable and informative

Ms.Sherman was very kind, knowledgeable & understood right away the situation I was facing.

On schedule, professional informed, very professional.

Takes time with you and answers any questions you may have.

Elizabeth Dunne is kind, professional, listens to the patient’s concerns. She is a patient friendly medical staff person.

Excellent visit. Very informative and wonderful "bedside" manner.

Ellencent

Dr. Flynn listened carefully and fully to my concerns.

Injection

Great

Ms.Ford was very kind.

Staff was extremely reassuring and professional.

Personable and out going, explained what would be happening during the procedure, good communicator. One point he made and I did not follow up on was that being over 80 this would be my last procedure, what happens if I have concerns in the future---is it tough luck, gives me concerns should I wait for a later date to have this procedure scheduled for June.

Courteous, knowledgeable staff. Dr Gallahan was friendly, to the point and explained everything in easy-to understand terms.

Dr. Flynn is very compassionate, and takes time to listen to his patients. He spends a lot of time with patients and is very concerned and caring.

Ms Sawyer was amazing!

Ms Sawyer was the very best. Simply amazing!

Everyone was professional and explained how my visit would go. Dr Flynn was attentive and helpful

If I could give more stars I would. Dr. Sharma was very kind, respectful and answered my questions and concerns. My husband and I both found him to be trusting and thoughtful.

When we first arrived the front office was very kind and agreeable. Even my wife commented on their professionalism. Dr. Gallahan was on time. I was very impressed with the amount of time he gave us on a Friday afternoon. I'm sure he was looking to leave

Very thorough

Ms. Sawyers is very thorough and never rushes our visits. She listens and asks questions. Very much recommended.❤️

Serena always listens and is very efficient

She is very nice and helpful

Dr. Maheshwari was very professional and cordial and I felt at ease with him. I am willing to undergo the tests/procedures that he has recommended. The staff was very nice as well and I felt welcomed and was treated with courtesy.

Great listener and very professional.

Very thorough exam

It was my first time meeting Dr Maheshwari. He was easy, open and clear. Very pleased.

Dr Adam listened to my concerns

Friendly, any questions I had were answered.

None

Excellent team and fantastic service provided. This was my first visit as a new patient and I was thoroughly impressed!

Always professional, listens thoroughly, and treats you as a true person, not as a set of symptoms or a problem to be solved. Highly recommended.

Dr Flynn and staff are wonderful, no complaints at all. Dr Flynn listens to your complaints and lets you talk and he listens. I love this office.

It was a very good experience. The staff was very friendly and helpful.

Dr Kumar addressed my issue and suggested lab report and beginning prescription which has greatly improved my vondition

My visist was excellent!!!!

The consultation for my symptoms was quick, easy, and very clear as to what my options were for treatment. I had an upper endoscopy after a trial of Omeprozole, which I was terribly nervous about. Everyone from the receptionist to the doctor, to the nurse who administered my IV and oversaw my scope, were all incredibly welcoming, calming, and reassuring. I would highly recommend RGA and Dr. Maheshwari for your Gastrointestinal needs.

thank you

Dr Flynn & his staff are wonderful. Wish all were as great as they are.

Dr Flynn & his staff are thorough, organized. I wish all Dr,s & there staff operated as smooth as they do. Thank you.

I felt he was very professional but a little lacking in empathy

I really enjoyed meeting with Ms Sawyers and discussing my upcoming procedures. She is so easy to talk to and she really cares about my health.

Very understanding and takes appropriate steps to address the problem.

Not to be dramatic, but Dr Sawyers saved me. Before her, my prior GI was brushing issues I was having aside an Dr Sawyers immediately took on my case and help me find answers. Present day, I’m having issues and she is continuing to help find the answers. I am so thankful for her!

Excellent experience with Dr. Gallahan. He listened to my concerns and answered my questions. Most important to me was having my preferences considered for ongoing care.

Always polite, seems to genuinely care about my health. She sends me for tests as needed and has tried to determine what's the cause of my gadtro issues.

Experience with doctor was fine , but staff needs more organization. They didn't put in my orders for a test and my daughter called to find out why we hadn't heard from the hospital they couldn't find the order.

Dr Flynn was recommended to me by a friend and he is everything she said he would be. He is very informative and spent time with me. I did not feel rushed. His staff is also a great pleasure to work with.

He listened to my concerns and made quick decisions about the next steps. He was kind and helpful.

Dr Adam is an amazing Dr. He listens to your concerns while never holding back to tell you things are directly. He doesn’t jump to conclusions and is a caring Dr and I highly recommend him.

Ms. Duveney carefully explains details so that it's easy to understand what's being discussed.

Very nice man and thorough.

He took the time to see me just for a general check-up and discuss how I’ve been doing. He listened to any concerns and gave me advice to make me feel better.

Very helpful and patient with me and I like Dr.Parth a lot.

I have been seeing Dr. Flynn for about ten years. He is truly an amazing person and an excellent doctor. He has a big heart and cares deeply about his patients in a very special way. I have great respect for him, and I am very grateful for everything he has done for me. I feel lucky and blessed to have Dr. Flynn as my doctor.

I had a great experience with Dr. Sawyers. She truly listened to my concerns, was very attentive to my needs, and took the extra step to follow up with me after my appointment. That level of care made me feel genuinely supported.

As always, a life saver! Couldn't ask for a better doctor, and I have had a few for my Colitis!!