Testimonials

Friendly, professional, patient, confident in delivery and assessing my situation as well as providing next steps

Very good!

It was very nice and easy, Dr and assistants explained everything thoroughly.

Dr. Sandhu was great! Appreciate his straight forwardness and honesty.

Great doctor tells the procedure process and discusses the results with you

Awesome patient courtesy and service

Dr. Richardson is very thorough and listens to his patients. He takes the time to review the plan of care and allows plenty of time for questions. I never felt rushed or like I was just a number. Dr. Richardson has me on a clear plan of action that was missing from seeing another GI doctor. I can't thank him enough!

Dr. Shah is very knowledgeable and great at explaining everything in a way that you will understand. You can tell your health is important to him and you matter. He was great at involving me in my medical decisions and how to handle my IBD moving forward.

Fast efficient

I have 2 experiences. I had a telemedicine visit with Dr Manetas and the next day he performed a colonoscopy on me. He was patient and listened to me during our telemedicine visit, and the colonoscopy was uneventful.

Very professional, kind and quality team.

Very formal about the Procedure before and after

Love the way he cares about his patients!

Wonderful staff, very friendly and positive. The Doctor was very informative and professional.

Everything went smoothly.

Excellent

Dr Lee was very patient in listening and analyzing my health status. He also provided better treatment. I highly recommend Dr. Lee.

Great experience, everyone here and very nice and concerned about your comfort. The procedure was quick and easy and done professionally.

Everything was great except for the check-in. Not very happy people.

Good

All according to plan. Thank you!

Friendly, no long waiting and everything explained well.

The whole team makes me comfortable and he did ask me if I understand the procedure and explain the process. Thank you.

It was a good time being with the doctor and feeling understood and taking care, great explanation, and preparation for the next step.

Dr. Adam and the staff at Richmond Gastroenterology Associates were very helpful and answered all my questions.

I was in contact with 5 staff members before seeing Dr. Shah. All of the staff were nice and professional. Dr. Shah is lucky to have a great "team" surrounding him. As far as Dr. Shah...simply the best around - top doc for sure. -Rick Long

Everyone was professional and provided excellent customer service. I felt I was in good hands.

Professional patients care....thank you.

Always a pleasure seeing Dr Sandhu Good listener and I trust him with my care and when I need to have my throat dilated. I really believe he cares for his patients not just doing a job.

Relaxed and easy

Always provides the best service. Dr Lee listens to me and doesn't rush through my visits.

Efficient consideration of the next steps to take in determining the correct diagnosis.

Wonderful experience. Very organized. Very knowledge. Love Dr. Haverty’s bedside manner. The whole staff was wonderful. Everything moved promptly without any issues. I was ver comfortable and treated very well!!! Thank you all!

Friendly staff, thorough assessment interview, compassionate, partnered with me on plan of care

It was fine and did not feel anything.

Albeit my face to face experience with Dr Kumar was brief, I was very comfortable being under his care. Fast forward to the following morning when I was having some sort of reaction to or was subsequently nauseous presumably from the anethsthia, he was quick to respond to my weekend after hours call/inquiry about what to do and got me feeling more myself very quickly! Thank you Dr. Kumar!

Just there for a procedure. All went qell

Dr. Sandhu is very caring, knowledgeable and wise

My visit with the doctor and his assistants is 5 star, however wearing mask needs to be optional not required !!!!

Today's appointment I was mixed up. I thought my appointment was scheduled at 11a but it was scheduled for 10am. I was an whole hour late but Dr. Jairath still manage to see me still in a timely manner. Having to drive 62 miles to get there really made my day. Thank you. Service is always great as usual

Overall it was great. Would have wished to speak with the doctor as I was told following the procedure

Dr. Haverty takes the time to explain everything to me in great detail and with much patience! He truly makes me feel like he cares about my health.

Pleasant and competent Staff. Excellent Doctor. Zero issues.

I travel over a 100 miles round trip to receive the best medical care in Virginia with RGA! Dr. Manetas, NP Sherman, and staff have provided me with excellent health care, insight, and treatment for a variety of gastrointestinal issues. They are kind, caring, and listen to my many concerns with empathy and openness to finding the solutions that works best for my individual medical needs. I will always be grateful for their help during my difficult times. Thank you RGA!

Ms. Townsend, PA-C provided exceptional care. She was extremely knowledgeable, professional and compassionate. I felt very at ease explaining my symptoms and she asked a number of specific follow up questions to pinpoint my issues. She made certain I had my questions answered and replied to my follow up non-urgent email question within a working day. Definitely recommend!!! Thank you Ms. Townsend, PA-C

The staff was warm and welcoming. Dr. Jairath was professional and patient.

I like the fact Dr. Manetas takes time to explain things to you.

No issues. Every one was great

Dr. Flynn is a wonderful physician who cares, takes the time to listen to your problems, and goes the extra mile to try to help you solve them. His support staff is extraordinary too!

Dr. Flynn and staff are always amazing! You could not pay me to switch doctors!

Dr Richardson was able to answer my many questions and very patient with me. I appreciate his kindness and thoroughness.

Ms. Townsend is an outstanding provider. She is so easy to speak with. She answers my questions so that I understand exactly what is going on. She is very knowledgeable and shares that with me. She directs me to other sources. Above all she is truly concerned for my welfare - so kind and caring. Thank you so much. Marcia

Attention to details, staff were pleasant. Dr. Richardson was very thorough with my diagnosis, listened to all my concerns. Thank you.

Everyone was polite and helpful

Amazing job!!!

N/C

Dr. Lee is very kind. He answers all of my questions

Office visit

Dr. Lee and his staff made something I was dreading, so much more comfortable and welcoming than I ever anticipated. They were informative and nice. Dr. Lee was actually right there when I woke up to ensure I new of any outcomes. I will definitely schedule again with Dr. Lee. Thank you!!!

All good

Efficient service and good customer service.

Dr. Gallahan listened to my concerns, and gave me several options for treatment. I am pursuing his recommendation for an endoscopy on Thursday.

From the staff to the doctors, everyone was very professional and nice which made this process easier.

I was extremely happy with my procedure. It could not have gone any smoother.

Felt extremely comfortable talking about my intestinal issues. Was extremely grateful for the layman's explanation of what he felt was happening and the plan of attack to validate and treat the issues.

Very friendly and felt like she was listening and concerned.

He was very professional.

very good

excellent job he does for his pt.

Dr Manetas and the staff are very professional and attentive to your needs, from the time you get to the Office until your departure. They explain everything thoroughly.

Dr. Adam was thorough, reiterating that I do need to follow up the visit with a colonoscopy, which I have scheduled.

Good visit. Did not feel rushed.

From check in to check out it was a great experience! Everyone was friendly and efficient! They have their patient care down to an art! Thank you to everyone, as this procedure is "not fun", but you made it simple, fast and I felt as if the care I received was top notch!

Very pleasant and professional enjoyed the visit.

I have been a patient of Dr. Jaraith’s for five approximately five years and trust his competence and professionalism.

Very friendly staff

Dr. Haverty is an amazing physician! His bedside manner and expertise put him at the top in his practice!

Professional

Good follow up

Everyone was so friendly.

Very professional, patient and knowledgeable.

Always happy with dr haverty he takes his time and will be so sorry when he retires

Always friendly, listens to my concerns, and explains recommendations.

Excellent care and compassion by everyone.

Very informative

Dr. Adams asks relevant inquiries and his feedback is invaluable to me as a patient and what I need. Dr. Adams is knowledgeable and I rely on his expertise.

I'm very impressed with Dr Lee, explains things so I can understand.

Very caring. Super responsive.

Very good nice staff. Dr Adam was very nice too

Nice guy to the point

As always the prep is rough but the team at Richmondgastro are top notch and did a great job. Thank you for all your lifesaving work.

Very professional in his occupation

Easy and very good staff support.

My experience was awesome my Dr Shah is always very professional and always on top of things when it comes to my health and well being I'm so thankful that he's my Dr. I would recommend him to anyone that may come my way as Gastroenterology

Dr. Manetas is fantastic, he takes the time to get to know his patients and I feel that he considers all aspects of my care. On that rare occasion that I've needed to consult via the patient portal, he (or his staff) responded quickly. I am grateful to have such great care!

Everyone was so efficient and nice!

Efficient

Very good. Waiting for call back about proposed procedure within 4 weeks of my appointment..

Visit was great. Staff was very knowlegeble, caring and worked effectively.

Didn’t even know the procedure occurred.

Very friendly first -time visit. I felt very comfortable and my concerns were understood well. Strongly recommended!

NA

Very nice and a very good doctor, answers and questions asked. Down to earth

Friendly staff.

Dr Edelman was a delight. She made me feel at ease and made sure to answer any questions and give me full results before I left the office. I’m recommending her to everyone.

Very informative feel good Info Thanks Dr Haverty

Very friendly and efficient team member that greeted me when I arrived to check in! Dr. Gallahan is very thorough and has a kind bedside manner, answers all questions with patience. Team member at checkout was very friendly and efficient as well. Office appearance is very clean and has adequate seating.

Dr. Adam is amazing! His MA though, is very rude and unprofessional. When making my asap appt (I could not swallow anything), she seemed annoyed and hung up in my face at the end of the conversation. Then Dr. Adam wanted to see me back in 1 month. She had to come out to the check out area and said all she could do was 2 months. I said, my doc wants to see me in a month. She then complained about having to book it, booked it, then walked away complaining about how he has to stop making appts when he knows he is over booking. I’m an RN, that is completely unacceptable. I do have to say that Maria In checkout area had many apologies for that encounter and she is wonderful, bc of her, I left with a smile. I am a very sick patient and the experience from the MA of Dr. Adam is nothing a healthy person needs, much less someone as sick as I am.

Very Good

Painless with good instructions.

Dr. Lee was very personable. I felt like he really was listening. He answered all my concerns and made space for me to speak. I love his spirit. I did have to wait a long time to be seen but it was worth the wait.

Great physician and staff. Made me feel comfortable and was respectful

No hassles was a very pleasant experience.

I was pleased with how Rachel intervened me in a way that was quite comfortable. The only thing that I was concerned about was that the two tests had to be scheduled for THREE MONTHS out! I’m sure that this is due to a heavy workload and maybe a shortage of staff, but I don’t know for sure.

Dr. Gallahan listen carefully and does a great job. My procedure was on time and efficiently run and I felt all of the staff were friendly and competent. I would recommend them!

I was very happy with my experience. Dr. Kumar did a great job at answering all of my questions as well as answering some questions I never thought to ask. I would definitely recommend him to family and friends.

The process was very organized and the staff was informing.

Good experience

Dr was thorough and kind

Quick, friendly and professional.

Very good. She spent time to talk about my needs.

It was a quick and easy registration. A smoothly run assembly line of procedures. The nurses were kind and efficient. Dr Lyon's was caring and calming. It was painless and much better than I expected.

Treated me with the upmost respect and truly cared about my wellbeing

Dr Manetas has such great bedside manners. He cares and listened to all my concerns. His nurse and other staff were fantastic. I'm so glad I found the right gastrologist.

Dr Lee was very concerned with my health issues and provided me with helpful information to maintain a healthy lifestyle.

Dr. Edelman was amazing. She met with me before the procedure to discuss progress since our last meeting in September and answered all my questions. She did not seemed rushed and was engaged during our conversation.

Entire staff was friendly.

Professionalism

What a calm rational experience. Everything was explained beautifully. It was a caring atmosphere. Dr Flynn treated me like a person, not a file. There was no rushing, it was a very thorough visit.

Thorough, efficient, made me feel at ease, great service.

I have the satisfaction with your service and professional.

The staff was very professional. Overall experience was great!

The staff got me checked in ; explained the procedure to me & what I could expect afterwards. They took really good care of me during & after the procedure was done. I appreciate the care that I received from all that participated in my time there. I have recommend them to others.

Friendly, professional staff. Procedure was on time!

Dr. Richardson came into our consultation having throughly reviewed my health records and test results. He explained things to me in detail and give me time to ask as many questions as I need to.

Excellent customer service, medical attention and care!

Dr Catron answered all my questions. He explained things thoroughly.

It was a great visit, met Dr Flynn for the first time and really liked him and his nurse. He took time with me and took care of my problems

I was a patient 10 years ago and I am now on the 5 year plan. I will continue to request Dr. Flynn for all my procedures. Wonderful beside manner.

Great staff! Everyone was delightful from front desk, Cameron, and Angela. Dr Sandhills is very thorough and has a fantastic bedside manner!

Dr. Flynn answered my quesions and explained what he was going to do. He was kind, gentle, and it made me much less nervous.

A trustworthy and honest doctor.

Great experience from the time I walked through the door and back out the door.

Dr sandhu listens carefully and take his job seriously. He is very good at sharing his expertise.

I went in was greeted cheerful, did paper work waited for someone to come get me . A nurse came to get me took me to get ready. She was very nice and explain things to me and asked if I had any question. My vitals was done , Dr. Jairath came to talk to me and told me he was going to take good care of me. I was in the operating room and there was 3 or 4 nurses in there also I was given a shot and a nurse talked to me and told me to let her know when I got sleepy. I remember waking to a voice asking me if I was o.k. It was all over, Thank you Dr. Jairath, and staff.

Awesome experience!!!

Very easy process.

Dr. Manetas was very professional, knowledgeable, and compassionate. I also reached out a couple of times for additional information on medications, and he responded in a timely manner with information that helped me.

Dr. Lee took time with me and answered all of my questions.

Dr. Jaraith is the best! He will go through every end of you to find out what's going on. He's not scared to go into the deepest, darkest places of you to ensure that you are at your best. Whether he's starting at bottom, or at the top, he'll get to the bottom of it inevitably. It's what he does, and he is very good at it. He keeps things as smooth as he is, and he's very, very smooth. 10 out of 10! My colon highly recommends!

I was not told what location I was supposed to show up at, so I went to the Mechanicsville location since that is my doctor's main office. I suggest that there is better communication, so this doesn't continue to happen.

Each staff member was welcoming and eased my mind. Bedside manner from all staff was very good. Everything went on schedule!

Dr. Flynn and his team are amazing! I have been a patient for almost 4 years and they have been instrumental in my recovery. Their TLC and professionalism are unmatched and their office runs like a well-old machine!

Very nice , well informed about my other issues

X

Ms. Sherman was very thorough and explained everything very carefully. She was concerned about a blood pressure issue as well as my ongoing gastro issues.

Very informative and detailed

All people who work for Doctor are very good.

It's run like a well oiled machine! on time, courteous and simple. Job well done!

Great visit with Dr. Lyons. Very attentive to my needs. Follow ups always on my condition. Extremely pleased

My experience last Friday 1/20/23 was awesome . Everyone that I came in contact with ( from the front desk to the back and even at discharge was great . Dr. Hyder was right about Dr. Sandhu. He explained to me every step with the colonoscopy process . You guys rock . Thank you all so much for your kind reception.

Shannon genuinely cares for the health of her patients.

Fast and efficient

Registration was easy - I was prepared with paperwork in hand. I waited for 10 minutes, then was called back to begin prepping for the procedure. I was told Dr. Shah was ready for me when I came to the recovery/prep area, and after I was prepped it was no time before I was wheeled into the procedure room. I left the facility at 3:35 pm, an hour and 15 minutes after the start of the procedure. I am so impressed!

Dr. Jindal listened to me explain my issue and then asked follow up questions. He gave me a few options to help with the issue. I felt heard and that he cared and wanted to help me. Everyone in the office was kind and professional.

All positive review

My colonoscopy went very well, and I recovered quickly.

Dr. Adam was new to me at Richmond Gastro; I was a prior patient of Dr. Woogen. I love Dr. Adam's bedside manner and the 'frank' way that he talks to you, and how he makes you feel so comfortable; I feel like I can tell him anything. The treatment I am receiving was not the easiest thing to talk about with anyone, and I was so nervous going in to see him, but I had no issues with Dr. Adam. So far so good, and things are progressing well. I would highly recommend Dr. Adam to anyone going to Richmond Gastro. Thank you for the opportunity to provide this feedback.

Efficient service

Fantastic

Procedure was not a success, Provider claimed that my Colon was still blocked and was unable to use the colonoscope to check my rectum... Followed all instructions prior to procedure by drinking all Miralax solution... Now I must wait an entire 1 year before I can have the procedure again. Also my insurance has to be billed a second time and an deductible must be paid again? Not impressed!

The nurses and doctor were awesome.

Knowledgeable and accurate awesome professional

1st colonoscopy. No problems. No issues. Happy with the experience

Dr. Kumar and his team are friendly and helpful! He is now my GO TO Dr. for my Colonoscopy! Thank you, David Saunders

Dr Catron is always makes me super comfortable talking to him about my stomach issues. He’s friendly, funny & never leaves me questioning if I came to the right doc.

Dr. Gallahan is a great doctor. He is very knowledgeable and can answer any questions you have. The nurses have great bedside manners, and ensure that you are comfortable and know what is going on throughout the procedure.

Good service

Dr. Howard Haverty is a great and professional! He provided an excellent health exam and gave me some medication and advises about my health diet. The staff is friendly and helpful. I would recommend this center!

Dr Jindal is very dedicated profesional. However the office staff needs to improve on managing patient follow ups.

Knowledgeable, Nice, Explained process well.

The staff was amazingly friendly, kind, and efficient. They were also informative of the results afterward. I did feel a bit rushed out and wish I have been given an additional 10-15 minutes to wake up. I also had some strange bruising under my lower jaw that were shaped like a thumbprint and it made me wonder if my head had been handled roughly while I was under anaesthesia.

Great

Service was great I didn’t have a long wait

Dr. Sandhu was thorough and explained everything to me so that I understood.

Dr. Manetas took the time to get a detailed medical history and explain the tests and procedures he recommended, as well as the reasons for the procedures. He answered all my questions. The front office staff was courteous and helpful.

Everything went very well.

Dr. Adam was very thorough in asking questions and explaining the plan ahead.

Excellent

Staff was very professional. Procedure was painless. Overall experience was good.

Very organized

Dr. Flynn and his two nurses were wonderful at my visit. They answered all my questions I had and put me at ease during our consultation together. He has already done one colonoscopy for me and another will be scheduled for early next year. I trust him and his team explicitly and will continue to see him when I need gastro services.

Always a pleasure to see dr flynn and get advice to keep good health

Simple, fast and painless with friendly and competent staff. No complaints

Dr, Jindal is very professional and his head nurse is very helpful, courtesy and professional but some customer service (telephone customer service representatives) agents were negative and rude which made me think should I switch doctors. I chose to stay with Dr. Jindal after my wife and I meet with him to discuss my issues.

First rate, he listens carefully and offers sound advice.

Very personable. Listens to questions being asked. Gives good advice and suggestions.

Top notch group! I felt welcomed and important from the front desk to the lady that wheeled me out to my Dad after my procedure. I wish they did other medical arenas because everyone here is the best! The only two things that would need improvement is that when the Doctor tried to call my Dad, my Dad didn't recognize the number so he didn't answer it. There was no message left about my findings and nobody came to talk to him since they couldn't get him on the phone. Also, the print head on the printer needs to be cleaned, the images on my report were atrocious and lines of all colors were on the entire page vertically. Other than that.... A+

Dr. Lee told me what was to take place and he did just that and explained in detail the outcome and the next step.

I was made to feel comfortable throughout my procedure. Everyone involved made sure I knew every step and all went as planned.

Dr. Flynn is kind, courteous and concerned about his patients. Very respectful of what his patients want to tell him and a real jewel as a doctor!

Very satisfied with the professionalism of the staff and Dr Flynn!

Dr Sandhu was patient, kind, and respectful throughout the entire appointment. He explained the process thoroughly and even shared diagrams so we understood how the issues could be addressed. Never felt rushed. And we greatly appreciated his honesty. Thank you!

Dr. Howard Haverty Jr. provided outstanding medical care. He listen to my health concerns and ordered test to diagnose the possible root cause of my issues. Dr. Haverty has an excellent bedside manner that makes you feel comfortable. He also was timely in his medical follow up and feedback. He is truly an exceptional physician that I would recommend to friends and family.

Dr. Lyons and the staff were informative and helpful prior to and after the procedure. The procedure went as scheduled and I was released to my wife's care to return home. I don't believe that the experience could have been better.

Always provide excellent care

This was first visit with Dr. Shah. He was very pleasant, thorough, and direct, which I like. I was pleased with the visit.

I’m grateful to have Dr. Flynn.

Dr. Gallahan made time for an appointment despite his full schedule, and provided thorough and helpful care.

Doctors are knowledgeable and really listen and care. Everyone I have dealt with on staff has been friendly and helpful.

Dr Haverty is an excellent caring professional and I appreciate alll that he did to save my life

From the moment you walk in - staff is AMAZING!! This office runs right - from check-in to check-out. Genuine people and that means EVERYTHING to me.

AWESOME! Thorough, friendly and courteous reception and visit.

I have nothing but good to say about Richmond Gastroenterology!! Everyone was very professional and caring. They were very thorough as well. Thanks to everyone!

Dr.Manetas was my GI after my actual GI in this practice moved out. He hears our concern and suggests or prescribe the best works for me. I will greatly recommend him as GI for any of my friends or family who are in need within Richmond, VA

Efficient & timely process. Nursing staff did not communicate with me at all after procedure except to bring over wheelchair & roll me out to the car. Handed me pictures from the procedure. All business, nothing above & beyond. Didn’t offer anything to drink or ask how I was doing.

Entire staff made my visit great. Felt confident having my procedure done here. Would definitely recommend.

Great Dr and staff!

Extremely patient and thorough.

Dr. Catron and the staff conveyed respect and competence. I did not feel rushed, as Dr. Catron took the time to ask careful questions and to answer my own questions clearly but without making me feel talked-down-to.

Very thorough!!!

Everything went as well as could be hoped for. Dr. Edelman was friendly, informative, and thorough. I feel very confident in her skills and professionalism.

Everyone was very pleasant and explained each step. I felt very comfortable and confident in their care.

Great reception staff and all medical personal were friendly and competent! Thank you

Everything was great, the wait, the nursing staff, the care, made me very at ease especially since it was my 1st procedure in this area.

I have recommended Dr. Manetas to several of my friends. He actually spends time with you and is fully engaged when you have an appointment with him. From my experience, he is also highly qualified.

DR. Manetas was wonderful.

Fine

Clearly explain

My experience was very nice.The staff and cate team I encountered were very professional and obviously concerned that I was comfortable and understood the procedures and how I may feel afterwards.

Same as usual ... chat over any changes .. made decision for next appointment

Thank you

The overall service was excellent.

I'm assuming this is referring to the follow-up appointment after the colonoscopy? If so, the meeting was fine. I didn't say all I wanted to say or thought of things later. I am no doctor, but I think all my bowel trouble is because I have NO muscles in that area. That's why I have to strain to poop, (and why it gets backed up in my intestines), even though almost all of the time, it is soft stool (because of my diet.) The colonoscopy itself was fine. I had multiple questions before the procedure and didn't get a call back until right before I was scheduled to take the drink to clean myself out. One of the questions was whether I had the right solution to take. Dr. Shah told my sister he talked to me after the operation but I probably wouldn't remember. He's right. I have no recollection of that AT ALL. Why not talk to the patient when they are awake? Thanks for asking for feedback.

Very attentive to my concerns with an open, friendly manner.

First time visit.very pleased and satisfied with Dr Jason adam

Patient comfort and care was exceptional.

Very good. Prep with Gavilyte was awful tasting

The wait time wasn’t too long. Everyone was nice and polite and very professional.

Dr Sandhu explained what steps we would be taking next for my acute pancreatitis. His experience along with his staff is greatly appreciated. They understand the concern how hard it is to get an appointment and they are trying their best.

Everyone was extremly nice and professional. They went out of their way to make sure I was comfortable .

Very good

Minimal waiting, the nurses were great by sharing contact information. Dr. Flynn listened attentively to my symptoms and gave good advice.

Dr Haverty was patient and addressed possible issues, I was not rushed through the appointment and felt I had his full attention

Good

Dr. Haverty listened to my symptoms and suggested an action plan to address them. He explained in detail the digestive track using the diagram in the exam room. He scheduled a colonoscopy and wrote an order for a x-ray of the abdomen.

Very efficient system. I had my results back at the end of my procedure.

all questions answered

efficient, comprehensive, dr. r easy to talk with, dr. r prepared for visit

Quick efficient and friendly

Staff was nice and pleasant ☺ Very clean.

Everything went well, staff was friendly and helpful.

Made me feel relaxed through what I thought was going to be a stressful experience.

Dr. Haverty answered all my questions and prescribed 2 things to improve my symptoms.

Best gastro at Virginia

Very professional and kind, personable nurse performed my procedure.

Love Dr. Edelman. She's very knowledgeable and explains things in ways that make sense.

nice and easy very professional and no problems at all

Dr Lee has the best bed side manners!!! He covers all grounds just to be safe and that’s what I love the most about him!!!

The check-in process at your Chesterfield location was smooth and not long. The surgical staff were courteous and informative about what was to be expected with the procedure. I felt safe and that I was being treated by competent medical professionals.

Fantastic

Very caring Doctor

Smooth and harmless procedure! Great staff!

Very helpful information and seen quickly. Changes in medication regimes can be difficult to discuss so I appreciated the honesty and clarity as is always the case at RGA!

Dr. Richardson studied all my previous test asked for my experience with the problem then advocated for a quick test or procedure so as to make the final accessment to treat the problem . He is there for his patients!

Very helpful

Easy and patient friendly

Very good

Dr. Lee and staff were kind and professional. Scheduled a procedure for a later date.

Everyone was so friendly. Dr.Edelman and her staff explained everything to prepare me for my procedure, and I felt completely comfortable.

Great explaining things

Everyone was great

I am highly satisfied with the procedure done. However just want to mention one thing. I got Covid-19 on the next day of my procedure. It could be due to varios other factors also. Just want to ensure that the procedure is performed with properly sanitized equipments and accessories. Please consider this as a feedback and not a complaint :) Thanks, Ram

Everyone working there was extremely friendly and caring.

Nurses and doctors in the back were awesome! Very welcoming and help put you at ease. Melissa, Ginger, Yvonne were great!

Dr. Catron is always knowledgeable and followsup with his patients. Always dsplays a good attitude.

It was ok.

Great

I found the experience to be very smooth. Everyone I contacted for questions ahead of the procedure was helpful. The day of the procedure went smoothly, everyone very kind and compassionate. Thank you

End result was very good. However, I was not sedated. I was told by check in Nurse that I had to receive an IV for my Colonoscopy anyway as I was dehydrated. I HATE needles. I begrudgingly submitted to allowing the IV. The IV nurse was very nice. My procedure nurse, and the Doc were exemplary. The recovery nurse was outstanding. However, when the recovery nurse removed my IV the fluid bag was still full. So I was either lied to about the necessity of having to have an IV even though I was not sedated for whatever reason there may have been for for not being truthful with me, or someone forgot to begin the IV drip. This leaves me very distrusting of this process. This distrust is why you are getting 2 stars instead of 5 stars. I hope someone responds to this. Thank you.

Todos son muy amables, el doctor es muy claro en su respuesta y las chicas te dan una bienvenida coordial.

Dr. Manetas is awesome. He has the best bedside manner of any doctor I’ve ever encountered. The whole staff at RGA was friendly, professional, and welcoming. They made me feel like I was important and cared about. I highly recommend RGA for your gastro care!

Staff were professional and knowledgeable. The office was very busy and the Team kept to my provided schedule which I really appreciated.

Great

Professional, care and loving team

Dr. Edelman was great, she made me feel very comfortable and took her time with me during my visit and procedure. I would highly recommend her and the practice.

Very positive experience with Dr Lyon, Christie and the staff.

Excellent!!

Very great experience,she provides excellent service,She listen and always gave me the right advice,she actually work hard in find my diagnostic,She goes the extra mile for her patients,she makes sure she have u feeling better,there hasnt been no long wait ,in & out .best gastroenterologist ever

Great he very concerned

Very pleasant no problem.

Everyone was pleasant and took great care of me during my procedure.

Best doctor I have ever had in my 65 years. A real “old school” doc with all the modern day knowledge. I am convinced he saved my life on more than one occasion. Above and beyond responsiveness 24-7. More than a doctor…a true friend.

Excellent staff.

Excellent

Satisfactory regarding time allotted and ulcerative colitis discussion

Dr. Edelman is extraordinary....straight up and positive. Her full on interest and knowledge of my case is amazing. I was so fortunate to find her and I always appreciate her care for me.

Entire staff very nice and comforting during procedure! Appreciate them and Dr. Lee so much for all they do!

Dr. Haverty went way above in explaining the colonoscopy process for me as a patient who is on a blood thinner and will be having a heart ablation in the very near future. I am happy for him to be retiring. Even though he will be greatly missed I feel very confident in anyone in the practice to see me in the future.

Dr Manetas is a wonderful MD. He listens to my concerns and schedules the necessary work up. Dr Manetas is very professional, personable and is an excellent medical provider.

Very friendly and accommodating staff, doctor spent adequate time discussing my needs with me and renewed my prescription.

Dr Kumar was very professional as well as nurse Kim. Dr Kumar assessed my problem and I feel he made the correct decision for my situation moving forward.

Because they never called me back for my test results and they don’t call you back so I had to keep calling them

Dr Catron was super nice on the day of my procedure. I had never met him before but I was pleasantly surprised because his bedside manner and his explanation of the process were just perfect. He took the time to listen to my explanation of the symptoms that brought me to this point and assured me that he would take good care of me....and that he did. I felt amazing immediately following the procedure. Although the process to getting to this office was a bit daunting (due to reasons completely unrelated to this office), I can say the experience with the office directly has been smooth. I highly recommend.

Very satisfied.

Very professional. My questions were answered.

Wonderful experience for not so fun procedures.

Fast, courteous, professional, and knowledgeable

Good service. Wait was not long for me. Everyone was pleasant. Scheduling was easy without a long wait for an appointment.

Finally, a medical professional who took the time to LISTEN to my concerns versus automatically prescribing medication. From the very beginning of our call, Ms. Forman listened to my symptoms, asked pertinent questions, delved into my daily routine and moved forward with my diagnosis process. None of my concerns were too small, too redundant nor automatically assumed to be a "Well, let's wait and see" concern. She presented options and allowed me to make choices reasonable for me. I appreciate this office for their care and concern. Highly recommended!

Satisfied.

Excellent... always enjoy visiting with Dr. Jairith

First class service, the customer/patient('s) experience was prompt, professional and informative.

Excellent care!

First visit with Dr. Edelman was very good. She was very knowledgeable and caring. She spent time getting to know me and my medical history.

My doctor takes his time to discuss my stomach issues. The staff is very nice and helpful!

Top notch

Dr Shah took time with me to explain the plan going forward. He also provided me with an alternative to aid with my condition and lists of appropriate foods. His office has since called me to provide assistance with a prescription. Very good support, I will highly recommend this practice.

Could not have been better, everyone was incredibly helpful, professional and friendly.

Easy and quick and cared

Very pleasant staff

Excellent doctor who is extremely knowledgeable and truly cares about his patients! He responds to his patients directly and partners with his patients!

Was disappointed I never saw the doctor afterward

Dr Harmeet Mashiana is a thoughtful, calm doctor. He is well-informed and answered all my questions. He is totally up to date with the latest advanced training. It's always a relief when you go into a procedure feeling confident about your doctor. If you are looking for a gastroenterologist, I recommend you contact him.

Dr Harmeet Mashiana is a thoughtful, calm doctor. He is well informed and answered all my questions. He is totally up to date with the latest advanced training. It's always a relief when you go into a procedure feeling confident about your doctor. If you are looking for a gastroenterologist, I recommend you contact him. I also want to thank Rachel McDonald, who coordinates Dr Mashiana's appointments and communications through the patient portal. Rachel is very responsive to inquiries and often calls to more efficiently deal with questions and requests. They make a great team.

I visited Dr. Lee for a consultation which would involve a colonoscopy and endoscopy to look for a cause of my low iron. After a 20 minute lecture about if I lost 60 pounds, I would basically be fine. I left his office in tears, his scheduler could not get me in for the procedure until September (this was July 5); again still in tears, she was no nicer. Once I related the experience with Dr. Lee, I was told to call the office manager and see if I could get a different doctor. This call significantly changed my life. My procedure was set up for 7/26 at which time, Dr. Jindal revealed I had esophageal cancer. While my world was rocked, I am forever grateful I spoke up! Dr. Jindal and Dr. Sandhu (for a 2nd endoscopy) were so kind and sympathetic. Dr. Lee should adhere to their manner. By the time my original procedure date came around I was in radiation and chemo therapy. It has been a journey, but just remember to speak up if something does not seem right. I have completed the treatments as well as had an esophagectomy and am cancer free.

This rating is only for the process for requesting refills over the phone and not office visits or procedures. My husband was unable to call the pharmacy to request a refill bc he had previously had mail order insurance. His insurance changed this past year and he needed a new prescription called to CVS instead of through express scripts. He left a message for the patient specialist but never received a call back. Next day he was able to speak with someone after being on hold for 30 minutes. The patient specialist sent the medical assistant the information and he/she sent the order to express scripts and not CVS as discussed. He called back today (3rd time) and waiting over 30 min. As soon as he was the first caller in the que, he was disconnected. This is a ridiculous, time-consuming process for a simple request.

I am a new patient of Dr. Thomas Catron, I was very impress by his friendly demeanor, professionalism and his genuine interest concerning my health issues. As a Senior it is so reassuring knowing that your well being is in the hands of a very caring Doctor

Dr. Adams explained what he was going to do and afterwards let me know what his opinion of the results would be. He's a straight shooter.

Friendly staff. No issues.

It was a pleasant experience.

Dr. Flynn was on time, friendly and answered all my questions. I would recommend his practice.

Very professional

The absolute best GI doctor ever! Clear, concise and consistent. Thankful for his overall concern of patients!

Dr. Edelman and her staff are knowledgeable, attentive, and efficient.

Great

Dr. Edelman was amazing. I kinda don't want to write her a 5 star because I don't want to her to be booked out so far, but 1) that's not right and 2) both those are just testaments to how great and in-demand she is. She was thorough but efficient in pre-op and post-op, and knew how detailed I would want answers without me having to ask/say. Great bedside manner, smart, on it, and I had no complications with my procedure. 10/10, will book with her again. Thanks Dr. Edelman!

Quick and informative

Pretty simple from start to finish (besides the prep). I loved the explanations of each step of the process from the team taking care of me.

Dr Edelman and staff were wonderful. They are very professional and have great bedside manners.

Easy to get appt when necessary. Professional, knowledgeable and friendly staff. Tanisha, Dr Kumar's assistant is awesome. She knows her patients and treat us like family. So caring and understanding. The offices are always clean and inviting. Dr Kumar takes time to share knowledge and allows/encourage patients to patients to participate in their care. His listening skills are great. He is personable which makes me feel comfortable.

Dr Edelman is always engaging and shows genuine concern. I appreciate that she is respectful and listens when I have a difference in opinion. I’m glad that she is my Physician.

I was pleased with the colonoscopy prep and procedure. I'm glad I know what to expect now. Thank you.

Short and fine, appts set up for further testing , she was professional and courteous

Dr Edelman was very nice and easy to talk with. She clearly explained the colonoscopy process.

no waiting, quick to see doctor

Very positive experience. It's one of those rare cases when a doctor has time to listen and provides very reasonable suggestions, including planning ahead depending on the outcome of the treatment. Thank you!

Love the Bremo office, staff and nurses. They are all amazing and kind!

Learned a lot about my health issues. Medication adjustments are working well. Also scheduled a follow up procedure to ensure meds have been effective.

I recently saw Dr. Edelman as a new patient. She had reviewed my history before coming into the room. She took the time to understand my issues. I left feeling like I was in the right place for GI care!

Filled in for Dr. Sandhu after a scheduling error made by staff in the West End office. Thank you!!

First desk staff not friendly. But, Dr. Edelman and nursing staff were wonderful!

Dr. Edelman is very knowledgeable, personable and takes the time to listen to and respond to all your concerns. She is one of the best specialists I’ve seen. Would HIGHLY recommend her.

Your office is the most friendly one I have been in, believe me, I have been in a lot. Dr, Carton was pleasant and explain many things. So glad, I was referred to him. Stanley W.

Very friendly professional staff. Dr. Sandhu made me feel at ease and answered all my questions.

Everybody was so helpful and friendly. I was nervous, and they made me feel right at home.

Wonderful bedside manner!

The Best Doctor!

Great, Very pleasant Doctor and he listens

My experience with Dr. Edelman and her staff has been positive. Dr. Edelman listens without making you feel rushed. I felt that she cared and wanted to see me have positive results from my visit and treatment plan.

Kind a nice, not painful, was an excellent experience

Dr. Flynn and his team were top-notch! I was very nervous and everyone put me right at ease. They made me feel like a person, not just the next patient in line. Everyone was professional and friendly, helpful and efficient. I highly recommend Dr. Flynn and the practice.

Very professional..and well done.

Professional

You can’t go wrong with Dr. Edelman.

Dr. Richardson informed me of the findings immediately following my colonoscopy, He later called me personally to inform me of the pathology results. He listens to my concerns. He impressed me the first time I ever met him. I had previously seen another physician in the group who retired. Dr. Richardson had read my medical file and was familiar with my case. I appreciate his continued excellent care of my condition.

The staff was friendly and helpful. Dr Edelman is very thorough. She also takes the time to discuss test results with you. She fully answers questions and makes sure you understand the answers. She is pro-active in her approach to treating possible issues based on family history.

Dr. Edelman is prompt, bright and listens well.

Very professional

Very friendly and professional staff.

Dr. Catron took time to listen. He was quick to make a diagnosis. The staff was great!

everything went smoothly

Fantastic provider and office staff. Dr. Catron is knowledgeable, kind, and listens very well. His staff was helpful and efficient, the whole experience was fantastic.

Efficient & easy process

Dr. Catron was great. Listened to my needs, provided feedback and a plan. I was really happy with my visit and think we can tackle my issues. Thank you to the entire team as well!

It went smoothly

Although I had to wait 6 months for an appointment, I was very pleased with my visit to Dr. Edelman. So far, what she prescribed for my IBS is working very well.

Great doctor. Very thorough

Fantastic and caring doctor and team of nurses

Dr. Edelman was very compassionate and thorough in explaining my treatment options.

Other than the atmosphere making me feel like I was part of an assembly line, everything was fine.

Great experience with Dr. E!

Dear Mrs. Sherman! I had a good visit with you lately.In the Maintime I have been very sick. On Okt. 22 I had a Black out at home. With 911 to JWH, 10 days. Atrial fibrillation! Got there also at Hospital pneumonia, shingles & a Bladder Infection. Home since Nov.2nd. Feeling better but not good.I’m working on. Since then I didn‘t take my medicine you gave me but I don‘t have heartburn at the Moment. What shall I do now & I need an appointment with you urgently, recommend from JWH.!I called once but something didn‘t work out. Please help soon & text me best or call 804- 745 9759. Thank you so much. Hope to hear from you. Regards, Rita Mahone

Ok just very long wait to get test done

Her bedside manner is fabulous. She makes me so comfortable.

Helpful

Dr. Edelman and her staff are wonderful! I do wish there was a way to contact her/them directly without having to wait on the phone for as long as 30 minutes to leave a message.

Helpful, polite and tried many times to get hold of me; much appreciated!

I have nothing else to say.

They explained everything but never got back in touch with me about my chest and jaw pain.

Dr. Edelman has a wonderful bedside banner and it's just a caring and loving individual. I met her for the first time and St Mary's Endoscopy and fell in love with her. I've never met somebody that is so genuine and sincere and very caring for her patients. I have recommended her to a couple of friends of mine because of the way she was with me. I've worked in health care for about 40 years and she has been one of the most wonderful physicians of come across in years. She is truly picked a profession that suits her well. High ratings every time I've seen her and this last visit in the office is the same way. Thanks again for taking great care of me.

Received a good description of the procedure. Listened and responded to my questions. Was genuine and not “I’m the doctor and will tell you what is and you will just follow” attitude

Fabulous

Dr. Lee explains everything and cares about patients. He is very experienced.

The most well organized medical team I have ever experienced. Pleasant, knowledgeable and dedicated. I believe they are my advocates.

Professional Dr and staff

This was such an easy procedure and I am so glad I got it done! Dr. Edelman set me at ease and was very kind. I’d highly recommend her especially to someone anxious about getting a colonoscopy.

Great personality and attitude. Explains everything in detail

Appointment was close to on time. Dr. Edelman is direct and clear and listens. My only concern is that when I called the office prior to my scheduled procedure to ensure there were no concerns proceeding since I required surgery for a broken arm a week prior to the procedure, I was told that Dr. Edelman was fine proceeding but in fact my concern was not actually discussed with her.

I was nervous to get my first screening colonoscopy, but Dr. Catron and his team made me feel very comfortable with the whole procedure. They made me feel like they cared about me and how I was doing.

Pretty good!

I had to wait for a while before see The Doctor. However, she took he time to listen to me and she addressed each of my concerns

Everything went as planned no complaints

went well

Dr. Edelman made me feel comfortable from the begining to the end of my procedure. Very satified with my whole experience from the time I was called back to the discharge.

Pleasant..comforting staff

The staff were extremely courteous and as always Dr. Haverty was very thorough and explained everything wonderfully

Very nice and friendly physician! Everything was explained to me and procedure went just as described.

Dr Simmelink remembered me and followed up on conversations from our last visit.

Terrific care; answered all my quesitons.

Great

No complaints

I have always had a good experience with Dr Jairath and his team of employees at his office and at the endoscopy and colonoscopy center in Midlothian. Dr Jairath has a wealth of knowledge and cares about his patients.

He is excellent

I’ve been seeing Dr Lyons for years now and although the preparation for my test is terrible Dr Lyons is great.

Excellent

Dr Jindal was an hour late but the procedure went well.

Awesome team

Dr Flynn and his staff are now the bar that I use to measure others and they have set the bar very high. He takes the time to listen and makes sure you have no additional questions. His staff is top notch, highly recommended

Front desk was polite and no waiting to see the doctor. Dr. Edelman was efficient and asked a few questions to determine the tests needed to address the problems presented. Overall a positive experience.

fast easy and no problems

Everyone was very professional and efficient. Thank you

Ask things considered, a pleasant and professional experience.

Very good

Very professional yet friendly environment.

My first colonoscopy, other then the prep the rest of the procedure was done great. Staff and the doctor was great and explained everything to me.

Everyone was great. Loved the decorated rock music room. The music really helped me relax while I waited in the procedure room.

Great!!!

Dr. Richardson kept me up to date on what was happening before and after my procedure. He even called me after that.

Awesome staff

Very pleasing,no problem

Great bedside manner, I was so nervous having my initial colonoscopy and he made me feel very at ease. So polite along with the staff. I was very pleased with the experience

All staff was extremely professional and very customer oriented. Great job!

Dr Lee was very calming, professional and informative.

Quick and easy.

Excellent experience. Every person was caring, personable and professional. Thank you all for taking such good care of your patients.

Great bedside Manor. Knowledgeable confident and reassuring. I appreciate his professionalism.

It was excellent! Thank you for taking the best care of me.

Dr. Lee and staff were great!

Very happy with the way the staff treated me

Very friendly and attentive. First time I was seen by him and he treated me as if I have been a patient for years.

Very compassionate, a good man and I like him.

Thank You for making my first colonoscopy an easy experience! The staff was very nice and pleasant!!

The whole procedure went smoothly

Very please

Very nice doctor

Excellent service. Everyone was very accommodating and on time.

Reviewed the procedure and results thoroughly, putting me at ease.

It was great

Outstanding.

Great experience

Excellent care with doctor and staff.

Can't ask for more. Fast efficient and all with explanations of the test and results. If I am still in Virginia and have any need for services, I will definitely see Dr. Flynn again.

Dr Flynn was most interested in detailing my symptoms and determining the best effective medication. His "bedside manner" was very pleasant. It wasn't like he was trying to hurry me out, unlike some of my other physicians.

Good service, caring Dr

Good

I had my first colonoscopy (I’m 53 and I should have had one at 45) and I thought the overall experience was as positive as this procedure could have been. All of the staff were patient, helpful and considerate. Everything was explained to me very clearly, etc.

Personal, very kind, and reassuring

Over all I felt comfortable with the experience. I was in and out in no time.

Everything was very efficient. Staff were very nice and answered any questions I had,

Everything went smoothly and friendly employees.

He was very kind and thorough.

Good

Very efficient

Everyone was nice, but there were issues with IV placement, normal for me, but they tried in odd places to start with. The office environment didn't seem as clean as I'd hoped to find a medical facility... seemed a bit old and worn.

staff was kind, friendly and professional. explained the procedure well. I deducted 2 stars due to the lack of privacy when being asked about my health history. there were only curtains separating me from other patients. I heard their detailed medical health history and they heard mine. Patient privacy needs to be more of a priority at this facility.

The ladies at the front desk at check-in or rude but my experience with the nurses in the back was amazing. Procedure went fast. Although I was a little lost when I walked out of there because nobody explain anything to me they handed me a piece of paper and sent me home….so I am not sure if they removed anything of what they saw or if I have to set another appointment up. I was a little lost on what to do next since they did find some thing. But overall my experience was good.

Very nice doctor

Everyone was friendly and answered all questions and they were professional and efficient

I had an experience with my bowels that left me concerned. After seeing Dr. Flynn and his examination my mind and concerns were put to rest.

Friendly and professional!

The Dr. introduced himself and we discussed the procedure. Everything went well and the Dr. came to see me when I woke up. Everything went well.

Everyone was prompt, kind, and thoroughly explained themselves. Overall, a great experience. Dr. Haverty gave me a book recommendation (The Plant Paradox) and I’ve already ordered it and started reading it - thank you Dr. Haverty - it’s very much appreciated.

Excellent service

I have no issues or concerns about my care. I am very confident in Dr. Lee and the service and the care he provides.

Very patient. Good bedside manner. Number 5.

Efficient check in, friendly staff. Linda, Michelle & Krista all A+

As a nurse, I understand the discharge process. The only experience that I felt was inappropriate, not safe, and lacked caring was as soon as I opened my eyes from the procedure, someone (who never identified their self) gave me my clothes immediately and I was was told to get dressed and she left. The nurse never asked how I was doing, how do I feel, do you need any support getting dressed, how was your day, nothing. I put my clothes on without any help, still groggy, and trying to maneuver my jeans on sitting on the cot because I could not stand up. I get it and I understand we get into a routine and perhaps my bay needed to be used for other patients. We also need to remember that "people are our business in healthcare" and caring, compassion and empathy can go a long way. Thank you for listening.

Great staff and I was comfortable throughout the experience

Dr. Flynn is one who listens and ask questions. He does not rush the visit. His staff is excellent, friendly and interested in each patient.

Great!

Staff was very well taken care of

Very friendly and organized practice.

Awesome

It was good

My appointment with Dr. Haverty was informational meeting to explain the results of my genetic result and how to use this information in the future.

Dr. Sandhu are very professional and nice to be around

Staff were polite, caring, and knowledgeable! I appreciated their attention. I was very impressed by Dr. Edelman.

Outstanding

Great…. For what you have to go through before the procedure (prep).

thank you Dr Lee