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Testimonials

Patients Reviews

I had booked my follow-up recheck over 6 months ago, and 3 business days prior to the procedure appointment, I was informed I have a $750 deposit due to my commercial insurance being a high deductable. This is absolutely unsatisfactory. Why didn't they tell me 6 months ago so I could budget for this need? Instead I had to cancel my recheck with you (added health risk) in order to reschedule with another provider in a few months when I can save any money needed for a like type deposit. This absolute lack of information is horrible and a health risk. I asked to talk to a manager a few times or the site administrator and no reply, no phone call, no texts. My focus in getting another practice provider scheduled and warning and posting to as many locations and sites as possible to warn others from the fact that this practice has Zero patient communication and is focused on insurance billing and deposits more then communication with the patient, addressing health issues and proactive care. They did reach out a couple time to me to collect the deposit over a couple days time thought.........intersting that they can reach out over and over for that. Very Dissatisfied.
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Brent K. | Sep 17, 2025
Very Professional! Great Bedside manner! Great Doctor!
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Kevin E. | Sep 15, 2025
Great Doctor
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Beverly G. | Sep 15, 2025
Dr. Shah was the first doctor that thoroughly reviewed my records going back 6 years to identify a condition that had been missed by many others.
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Rob M. | Sep 13, 2025
All good
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Bradley P. | Sep 12, 2025
Extremely thorough doctor. Really listened to my concerns and ordered appropriate testing that I needed. Relieved to finally find a gastroenterologist in the Richmond Virginia area that is kind and compassionate.
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Erin W. | Sep 11, 2025
I call Dr. Kumar's assistant, Ms GET IT DONE! She's always on point and there for what you need! Always communicating with the doc for you and responding back in record time! That's why I only like to deal with her if I need anything from my doctor! Thank you Crystal for being so awesome and getting g it done for the patients! My doctor and assistant ROCKS!
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Shaleta B. | Sep 11, 2025
I love THIS office!!! The ladies at the desk are so welcoming and helpful and attentive to your needs! Always so sweet and nice! I love Dr. Kumar. He's not a man of many words, but I love how he's straight forward, but understands you at the same time. Patient and listens to you about your body to see what works best for you!!!!
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Shaleta T. | Sep 11, 2025

Now accepting patients at our new West Creek Endoscopy Center! Call 804.330.4021 to schedule your colonoscopy or endoscopy today.